Manager, Load Management
Employment Type : Full-Time
Technicolor Global Logistics Overview:
Technicolor Global Logistics (TGL) provides value added supply chain solutions with proven expertise in solving complex, end-to-end transportation and logistics challenges. After decades of experience in optimizing the supply chains for major Hollywood studios and other content publishers, TGL now serves a variety of market segments including gaming, technology, electronics, and other consumer products and high-value goods. Our non-asset based transportation model provides the flexibility to adapt to customers’ individual freight needs, while our established distribution centers enables a wide range of value-added options, from warehousing to fulfillment.
Position Summary:
This position facilitates carrier procurement and load management activities within Technicolor Global Logistics’ (TGL) brokerage operation, including management of the day-to-day operational interactions between TGL and its carrier partners for all surface transportation modes. Expected to ensure all freight is booked with reputable carriers that will provide a high level of service at market competitive rates. The Manager will provide day to day oversight and leadership of the Load Management team, inspiring, leading, proactively managing and developing the team to achieve departmental and individual goals.
The underlying mandate is to facilitate profitable growth and successful execution of TGL brokerage operations through effective carrier management and negotiation of market competitive transportation pricing.
Essential Functions (reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Oversee the day-to-day management of brokerage freight moves, with focus on securing of competitively priced carrier capacity in support of TGL’s customer shipment needs.
- Lead team of load managers, providing necessary oversight, guidance, training, and support to ensure ongoing talent development and departmental productivity.
- Establish and maintain long-lasting, sustainable relationships with TGL’s carrier partners to better align company goals, customers’ goals, and the carriers’ goals in order to continue to provide the best options for TGL shippers
- Facilitate the procurement of carrier capacity for ongoing business needs; including replacement carriers, seasonal surges, and spot-capacity requirements, to ensure support needs are met
- Proactively work with TGL’s carrier partners to stay informed about their capacities, capabilities, needs and changes in their business that might affect TGL
- Negotiate contract and spot pricing with carriers, including dedicated lane rates for LTL and Truckload freight services
- Ensure TGL’s negotiation practices are ethical and fair, fostering a TGL market image of honesty and good corporate citizenship
- Analyze current and future market trends and competitors to understand transportation and supply chain industry and adapt strategy to achieve competitive advantage
- Interdepartmental collaboration: Support operational capacity needs, carrier pricing and capacity management issues, continuous improvement initiatives, and administration (contracting and compliance issues, etc.)
- Proactively engage with priority accounts in conjunction with Sales and Account Management to evaluate needs, gaps and identify future actions to achieve and exceed overall account goals
- Coach, motivate, train and develop employees; make decisions and recommendations regarding recruitment, advancement, salary administration, performance management, and employee relations
- Monitor Carrier performance, develop KPIs, establish continual improvement processes and take corrective action as needed
COMPETENCIES
LEVEL
Critical Thinking
Advanced
Purposeful Action/ Accountability
Expert
Agility
Advanced
Listening/Communication
Expert
Innovation & Risk Taking
Proficient
Leadership
Advanced
Required Education
- Bachelor’s degree in business, logistics, supply chain or related field strongly preferred or commensurate education, training, and experience required
Required Experience
- Minimum 5 years of industry related work experience required including transportation/logistics, negotiation of carrier pricing, operations, or supply chain services
- Minimum 2 years’ experience in a management level role
- Transportation experience encompassing LTL, TL pricing and carrier management
- High degree of proficiency in MS Office (Word, Excel, Outlook, Access, Project, and PowerPoint), web-based, and Windows based software
Additional Eligibility Qualifications
- Deep understanding of carrier pricing strategies and negotiation tactics strongly preferred
- Exceptional relationship building skills with the ability to earn the trust and confidence of carriers and customers (internal/external)
- Excellent professional level written and verbal communication skills - ability to interface and communicate effectively with multiple functional groups, geographic regions/cultures, different levels of internal and external organizations
- Excellent interpersonal skills with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, other departments, and interact with various work behavior styles
- Highly self-motivated with ability to handle multiple projects and deadlines within an ever-changing, fast-paced environment
- Solid negotiation and collaboration skills - able to influence outcomes and bring initiatives to successful completion through multi-level internal/external customers
- Knowledge of computer-based simulation, optimization, transportation management and modeling tools
- Innovative outlook: ability to identify and promote new opportunities
- Change Management: ability to make an effective case for change and to drive progress within the organization
- Demonstrated results and leadership qualities for developing and managing cross-functional teams and motivating others
- Strong quantitative and analytical skills
Supervisory Responsibility
- This position may have up to 10 exempt and non-exempt direct reports
Work Environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, phones, photocopiers, filing cabinets, fax machines and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to communicate (verbal/written), converse with, and exchange information with others. The employee is frequently required to remain in a stationary position for long periods of time; occasionally move about inside the office to access file cabinets, office machinery, converse with co-workers, and monitor interactions within the facility; may need to position oneself to move between tight or low spaces. The person in this position must operate a computer and other office machinery such as a copy machine, printer, calculator; pull/retrieve/file documents in a filing cabinet. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
- Minimal travel (once safe to do so) is expected for this position
Other Duties
- Please note this Job Profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities may change at any time with or without notice.
TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER
Technicolor complies with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.