Manager, Digital Sales Operations Details

Manager, Digital Sales Operations

CBS - New York, NY

Employment Type : Full-Time

Paramount (NASDAQ: PARA; PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, its portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. The company delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, Paramount provides powerful capabilities in production, distribution, and advertising solutions.

Overview and Responsibilities:
Paramount’s Client Services Operations team is looking for a Digital Sales Operations Manager to navigate a unit of 8 to 10 Digital Sales Representatives in the prioritization, management and execution of the sales cycle and account workflow. The manager is responsible for selecting and training the digital sales support team. The Client Services group is an integral spearhead of the Digital Center of Excellence and serves as the catalyst on all things digital, reporting, and billing!
A successful leader in this role will strive for optimal client satisfaction and provide top level service/support to the Sales teams. By collaborating with the Senior Sales Managers and other operational team leads, the team will iron out cross departmental efficiencies and Paramount process & procedures!
The ideal candidate exudes passion for empowering and developing his or her team, exerts a proactive, detail oriented, organized leadership style, advanced problem-solving skills, and the ability to work well independently in a fast-paced environment. Key responsibilities for this role include:

Cultivate relationships with Sales Management, Account Management, Yield, Finance, and Trafficking to ensure the team is providing the highest level of ongoing support
Continuously evaluate staffing resources and strategically assure to sustain proper support across sales territory, account tier, and growth potential
Proactively work with internal partners to resolve any campaign execution issues and invoice disputes

Basic Qualifications:
Minimum of 4+ years of excelling in internet advertising or related digital field
Supervisory or management experience

Additional Qualifications:
Bachelor’s Degree in related field
Knowledge of Google Ad Manager and FreeWheel and industry platforms such as Nielsen, Comscore, Double Verify, Integral Ad Science, MOAT, etc.
Experience working with third-party ad servers such as DCM, Innovid, Flash-talking, etc.
Innovative interpersonal skills, including strong written and verbal communication
Strong ability to navigate prioritization and communicate tasks accordingly to the team
Advanced application experience in Excel (pivot tables, v-look ups, etc)

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com . Only messages left for this purpose will be returned.
Paramount believes in creating environments that allow our primary focus to remain on providing entertainment, education and information to our millions of viewers around the world. As part of this commitment to health and safety, Paramount requires COVID-19 vaccines for current U.S. employees, including all newly hired employees, subject to applicable law. Union employees are subject to what is outlined in their applicable collective bargaining.