The primary role of the Lumber Yard Associate is to function as the customer support representative in all related yard activities. You will collaborate with colleagues to maintain the lumberyard and to helping customers find the products they need.
Responsibilities include the following (other duties may be assigned as needed):
- Provide superior customer service in yard operation; answers customers’ questions and concerns regarding orders and retrieves orders
- Assists in gathering materials to build loads/orders
- Assist truck drivers to load various building supplies onto trucks for delivery
- Operate the yard forklifts once training and certification has been achieved
- Help unload transport trucks with product for the store and yard
- Be knowledgeable about all products stored in the yard
- Practice proper material handling techniques to ensure minimal damage to yard inventory
- Keep the yard area clean and presentable in appearance
- Executes and understands the importance of time management, standards of operating procedures, owner’s manuals and product/warning labels
- Assists in keeping inventory stocked with proper materials
- Operates with a strict awareness of all safety
Abilities
Technical Competencies:
- Knowledge of BisTrack, preferred
Qualifications: (Education and years of experience)
- Ability to read, write, and speak in English
- High School Diploma or GED preferred
- Power Industrial Truck Operator experience preferred
- Building material knowledge and or experience preferred
- Be able to work the yard during adverse weather conditions
Non-technical Competencies:
- Must be self-motivated and have a strong work ethic
- Ability to work in a high-volume environment
- Interpersonal skills (relationship building, teamwork, interpersonal insight, conflict resolution, customer orientation)
- Communication (verbal communication, persuasive impact, listening, written communication)
- Judgment and thinking (strategic thinking, original thinking, judgment and decision making, problem solving, awareness)
- Performance skills (accuracy with detail, planning and organizing, efficiency, business acumen)
- Personal characteristics (motivation/commitment, flexibility, assertiveness, development orientated, results orientation resilience, quality orientation)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moving frequently, standing and walking
- Frequent reaching, holding and grasping with hands when loading and unloading product
- Frequent pushing, pulling, kneeling, bending, and squatting
- Frequent lifting of up to 50 lbs. Occasional lifting of up to 115 lbs.
- Ability to work outdoors in various weather conditions
Job Types: Full-time
Benefits offered:
Job Type: Full-time
Benefits:
- 401(k)
- Employee Discount
- Health Insurance
- Paid Time Off
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Warehouse Experience: 1 year (Preferred)
- Forklift: 1 year (Preferred)
Work Location:
Pay frequency:
Management:
Shifts announced:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
Work Remotely: