Line Lead, Commercial Services
Employment Type : Full-Time
POSITION SUMMARY: The Line Lead - Tremont supports his/her Site Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan. He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.
This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.
Responsibilities- Spends 30% of time on operations.
- Completes day-to-day objectives.
- Suggests efficiency improvements.
- Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times.
- Spends 60% of time on staff management and development.
- Provides coaching and training to hourly employees on daily tasks.
- Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed.
- Seeks out opportunities for professional development for both self and other team members.
- Mission integration: Models behaviors and holds staff to standards of conduct consistent with Goodwill’s Mission, Vision and Values.
- Spends 10% of time on financial management and reporting.
- Acts as a good steward of resources available at the site including people, time, and money.
- Tracks and measures day-to-day sales, production goals, and donations.
POSITION QUALIFICATIONS:- High school diploma or GED highly preferred, or willingness to attain
- Military experience highly preferred
- 6 months minimum supervisory or leadership experience in a service-related industry
- Demonstrated ability to achieve results through others without a direct reporting relationship
- Solid verbal and written communication skills
- Basic computer skills including an understanding of Microsoft Office products and Internet navigation Familiarity with Google applications a plus
- Hands on, results oriented, driven to achieve goals, passionate, and basic analytical skills
- Previous warehouse experience highly valued
BENEFITS: Full-time employees may participate in a comprehensive benefits program that includes:- Continuing education and leadership development
- Comprehensive health plan
- Paid time off (PTO)
- Life, dental and vision insurance
- Short- and long-term disability plans
- Nationally recognized preventive health and wellness program
- Section 125 pretax health spending account, dependent care spending account and premiums
To learn more about our Mission and Values, please click here.
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled CommercialServices1