Licensing Coordinator
Employment Type : Full-Time
Purpose of Job
This position is responsible for the daily administration of all new, renewal and terminating sales associate’s real estate licenses and maintenance of sales associate files. Additional duties assigned will vary by department assignment but will include general administrative responsibilities.
Job Duties and Responsibilities (Essential Job Functions)Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
- Licensing responsibilities may include any of the following:
- Daily administration of company real estate licenses for new, transferring and terminated licensees including documentation of agent affiliation terms in the company accounting and management platforms/systems and complete agent licensure file.
- Ensure all paperwork for BHHSGA and Referral Associates of Georgia licensees is timely, accurate and in compliance with Georgia Real Estate Commission (GREC).
- Maintain good relations with staff members at the GREC, internal and external customers.
- Coordinate notice of license renewals to the branch offices and assist with the renewal process.
- Collaborate with branch office staff, internal departments including, accounting, training, and others for smooth license onboarding.
- Respond to phone calls related to licensing, which may involve research, appropriate action and follow up.
- Timely generate and distribute required reports showing the number of new, transferred and terminated sales associates.
- Prepare updated Homestead Exemption Letter annually and distribute to the branch office, the marketing department and insure it is posted on the company Intranet site.
- Recommend opportunities for efficiencies and process improvement.
- Administrative support may include any of the following.
- Answer phone, schedule appointments, greet customers, orient clients to office/department services and personnel, and respond to information requests.
- Create and maintain electronic and paper files, prepare documents, correspondence, and reports.
- Process and verify paperwork, prepare billings, process invoices, prepare mailings and packets.
- Maintain supply inventory, sort, and distribute mail, operate and maintain copy equipment, assist other office staff and handle special meeting/event needs.
- May assist with agent benefits enrollment.
- Participate in office administrator calls.
- Assist with reconciliation of agent data for preparation of annual 1099’s.
- Cover lunch and breaks for the company receptionist, as needed.
- Perform any additional responsibilities as requested or assigned.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- High school diploma, some college coursework preferred or equivalent experience and knowledge.
Experience:
- 1 to 2 years previous administrative experience.
Knowledge and Skills:
- Computer proficiency working with Microsoft Office software.
- Demonstrated ability to perform tasks with minimal supervision.
- Good time management skills and detail orientation.
- Ability to deal with all customers in a professional and courteous manner. Strong customer service skills.
- Previous real estate or related experience
- Real Estate License preferred
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):