Licensed Insurance Agent/Customer Service Representative Details

Licensed Insurance Agent/Customer Service Representative

Discount Insurance Network, Inc. - North Miami, FL

Employment Type : Full-Time

• Base salary plus commission and bonuses
• Full-Time

Job Description

We are seeking a Licensed Customer Service Rep to join our growing agency. You will be responsible for answering phone calls from existing clients and prospects, updating client database and helping customers by providing product and service information. Must be familiar with quoting and renewing homeowners and auto insurance policies.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Answer coverage questions
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Cross-sell other lines of coverage to existing clients
• Provide quotes for incoming calls from prospects and follow up on leads

Qualifications:

• Professional demeanor
• Pleasant voice and good attitude
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual preferred (Spanish)
• 440 Insurance License required
• Minimum of 2 years experience as CSR at non-standard insurance agency

Job Type: Full-time

Pay: $30,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Weekends

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Insurance sales: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• 440 or 220 license (Required)

Insurance License Required:

• Yes

Company's website:

• www.dinmiami.com

Work Remotely:

• No