Legal Intake Specialist - Team Lead Details

Legal Intake Specialist - Team Lead

LaBovick Law Group - Remote

Employment Type : Full-Time

Do you enjoy speaking with people, and knowing your efforts are helping those who need us most? Are you skilled in leading a small group of dedicated team members to be successful in the same effort?
LaBovick Law Group is an AV-rated multi-specialty Plaintiff's firm with a team of Warriors who are driven to maximizing justice for our clients, but it all starts with our Intake Team who is passionate to hear each person's story, and quickly determine how we can best serve these individuals, then quickly getting them signed up and into the hands of our expert legal team.
Compensation: starting at $15/hr, plus a generous commission structure
Applicants must be willing to commute to our main office in Palm Beach Gardens, FL.
Compensation: $15 hourly + commission
Responsibilities:

• Take inbound calls from those looking for legal help.
• Outbound contact to follow up on various types of electronic inquiries/leads.
• Listen to the story of our callers
• Determine how we can best assist each caller
• Take action to help the caller in the best way possible
• Electronically sign up new clients.
• Transfer new clients to the case management system.
• Ensure our Caller Experience is second to none, even if we can't help them.

Qualifications:

• MUST be Fluent in Spanish
• Enjoy speaking to people
• Ability to connect with and lead others to be successful
• Passion to help those who are or have been injured
• Empathetic, professional, and courteous phone communication
• Keen attention to detail in the collection of information
• Meticulous and conscientious in work product
• Confident in making quick decisions
• Ability to utilize resources or seeking assistance quickly, when needed
• Prior law firm experience a huge plus

About Company*
Why Choose LaBovick Law Group: * We are a growing firm, with top-notch, dedicated Warriors for Justice! We put as much value in our team members as they do for the clients we serve. We offer a PPO Health plan and cover 100% of Healthcare premiums for our employees. We have a safe harbor 401(k) with up to a 4% company match. We encourage learning and career development across our Firm, and value employees by providing ample opportunity for career advancement. With a current 4.8 star rating on Glassdoor, we strongly adhere to our firm’s Core Values and attribute the Firms success to our group of talented, hardworking, and passionate team members!

Job Type: Full-time

Pay: $15.00 per hour