Lean Manager
Employment Type : Full-Time
The TMHS Lean Manager supports internal TMHS activities and our customers with coaching and mentoring towards their organization's Lean journey and overall business improvement initiatives. The Lean Manager is a credible expert that help customers apply the principles of the renowned Toyota Production System (TPS) in various industries through identification and elimination of waste and improving business processes.
To work internally with the TMHS Branches on achieving their ASEC Certification (Aftersales Service Excellence Certification), continuing Lean Evaluations from Toyota, and any process mapping and lean training necessary across the company. Additionally, the Lean Manager will conduct site surveys at customer locations with our equipment and systems sales teams. At times, a paid consultancy will be conducted by the Lean Manager.
Skills and Responsibilities
- Up to 30% U.S. domestic travel is required, mostly locally between Suwanee, Atlanta, and Augusta.
- Follows the TLM roadmap to train and support Champions and Leaders to implement 5S, Standard Work, Visual Management, Just In Time, Jidoka, KPI management
- Builds trust with Champions and Leaders in order to facilitate continuous improvement culture (kaizen)
- Comfortable and adept at providing both Lean classroom instruction and tactical Lean improvement advice in the actual workplace at large customer sites
- Prepares and leads process discovery and requirement workshops - process or value stream mapping - with key stakeholders to identify current condition and improvement opportunities to gain efficiency, sustainability
- Clearly articulates and applies complicated Lean concepts in order to solve problems - regardless of customer industry
- Leverages experience to coach customers - executives and managers - to build and lead Lean culture and business improvement implementation
- Designs and tailors custom proposals toward customer Lean journey, best practice processes, team development
- Ensures all processes related to deliverables to customers are complete, consistent, high quality, timely
- Maintains customer relationships by delivering value add to their business needs
- Juggles multiple complex projects or initiatives
- Applies Plan Do Check Act (PDCA) and Toyota Industries Business Practice (TIBP) methodologies to daily work and coaches in this manner
- Works closely with TMH to develop and grow our ASEC and Lean Certifications
- Participates in local Lean Industry Groups (Best Practices)
- Participates with the TMH Lean Champion Group nationwide
Required Experience
- 10+ years of leadership experience is required - Operations, Supply Chain, Production Control, Quality Management, or Engineering - in a Lean practicing organization
- Preferred Lean experience from a TPS/TLM environment, emphasizing developing human capital and total company culture over dispatching experts to solve problems and drive change
- Experience sustaining and promoting Lean culture as a senior leader, Lean Advisor or Continuous Improvement Manager of Lean Consultant
- Experience communicating, coaching and providing both praise and constructive criticism to executive level management
Job Type: Full-time