Lead Service Advisor Details

Lead Service Advisor

Camping World - Alvarado, TX

Employment Type : Full-Time

The outdoors is a big place and just as it offers endless adventures, so does our company.

Camping World is your premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale. Once you buy an RV, should it need a little TLC, our RV Spa detail and refurbishment centers are there to make it shine like new. However, if the problem is under the hood, our nearly 2,000 service bays, over 1,600 technicians and 100+ collision centers scattered around the country are ready to get you back on the road in no time.

As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World – like the great outdoors – is a big place, full of opportunity and we make it our mission to equip you for it. We’ve got an awesome team already, but there’s always room for more! Are you ready for a new adventure?

As a Lead Service Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.

Essential Job Functions:

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress

Essential Job Skills:

• A minimum of 3 years of service experience is preferred
• Previous RV product or camping lifestyle
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• The ability to follow department procedures and policies
• Valid driver's license

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage!

We are an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Location: 5201 North Parkway Drive, Alvarado, TX 76009

Job Types: Full-time, Part-time

Pay: $65,000.00 - $75,000.00 per year