Lead Application Analyst (AMB) Details

Lead Application Analyst (AMB)

Med Center Health - Bowling Green, KY

Employment Type : Full-Time

• Position Summary
  Leads a team of Application Analysts who provide technical support to one or more specialized applications systems. Oversees work assignments and projection completion of Analysts. Provides technical consulting/leadership on projects and applications that range from straightforward to complex. Formulates/defines project scope and objectives. Responsible for various applications software development, maintenance, documentation, debugging, and implementation stages. Monitors and supports end users with workflow and optimization. Assists management in planning, organizing and analyzing pertinent requirements in the assigned application area. Investigates user issues and processes. Resolves issues and suggests/implements process changes and improvements.
• Minimum Qualifications
  Work Experience
  • Seven years of Information Technology experience with demonstrated leadership skills required.
  
  Education
  • Bachelor's degree in Computer Science, Computer Information Systems, or closely related field required.
  
  Certifications/Licensure
  • None required.
• Leadership Performance Standards
  • Delivering Results
    • Oversees and provides direction to staff members related to completion of work, work schedules, and work assignments within established policies and procedures of Med Center Health.
    • Provides leadership in problem identification and resolution, and coordinates resolutions in collaboration with department leader.
  • Staffing and Development
    • Assists with hiring, training, development, and retention of employees who have the appropriate level of job knowledge, skill and overall fit to the department and to the organization.
    • Communicates job performance expectations and provides performance feedback that facilitates development.
    • Provides input in the completion of and the delivery of employee performance evaluations and actively addresses employee performance concerns through conflict-resolution.
  • Cultivating a Strong Workplace
    • Actively champions employee engagement.
    • Is well aware of employee morale and intervenes appropriately to maintain high levels of employee morale and engagement.
    • Fosters a team atmosphere and facilitates open communications to support Med Center Health’s mission, vision and values.
    • Encourages teamwork among staff; facilitates resolution of team conflicts and promotes respect between all team members and across the organization.
  • Financial Performance
    • Provides input in the development and management of the department budget.
    • Assists department leader with analyzing costs, developing programs to assure compliance with budgetary constraints and providing justifications for budget variances.
• Job Specific Performance Standards
  The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  
  • Responsible for the implementation and maintenance of assigned applications.
  • Serves as an applications analysts team leader member for analysis and technical activities that support clinical and financial systems.
  • Supports the Director of Applications & Operations and IT team members. Works directly with end users in design analysis, testing, implementation and support activities including optimizing applications, implementing new applications/projects, and resolving issues in a timely manner.
  • Responsible for project management and/or serve on multiple projects and be responsible for completion of particular phases of projects. Adjusts resources and time schedules in adherence to budget and minimization of cost.
  • Reviews moderate to complex new and existing applications to ensure appropriate controls exist, that workflows are efficient and accurate, and that systems and procedures are in compliance with corporate standards and streamlined.
  • Confers with software vendors concerning implementation, module/software upgrades and enhancements, and software issues.
  • Keeps documentation concerning application setup, software bugs, testing, reported problems, follow-up steps, and problem resolution. Uses IT work order system to document issues/problems that are reported.
  • Works with end users to determine their IT requirements. When appropriate, customizes applications software and systems for end users to satisfy their requirements.
  • Analyzes software malfunctions using test data. Analyzes, reviews and altars programs to increase their operating efficiency or to incorporate new program requirements.
  • Analyzes software and incorporates changes/enhancements/upgrades to support and comply with regulatory requirements and/or user/department requirements to ensure competent use of systems and integrity of data and applications.
  • Confers with other companies and health care facilities on various topics or problems to gain insight as to how others handle and resolve similar problems.