Junior Ar Analyst Details

Junior Ar Analyst

Rollins, Inc. - Atlanta, GA

Employment Type : Full-Time

Ready for your next challenge?

We are seeking top talent to join our National Account Receivables team!!

Our Junior Accounts Receivable Analyst will provide excellent customer service and billing expertise to Orkin’s internal and external customers. The Junior Analyst will ensure invoice format, prices, and frequencies are accurate by reviewing and understanding invoicing requirements as outlined in customer contract. The Junior Analyst will ensure customer accounts receivable balances are accurate by performing account analysis and maintenance. ARA’s are to perform necessary account reconciliation to maintain account status of current and up-to-date with no A/R issues while minimizing bad debt risk and optimizing cash flow.

Rollins, Inc., a global consumer and commercial service company. We provide the most accurate, comprehensive and efficient pest management services for both residential and commercial customers. Rollins’ family of brands are in a recession resistant business and have amazing careers to offer…and you’ll see we are so much more than bugs!

The Opportunity:

The successful Junior AR Analyst will possess the following abilities and will be responsible for:

• Set an example of professionalism amongst peers
• Establish and maintain positive working relationships with Orkin’s customers, internal customers and external customers
• Maintain timely turnaround, as specified, or not to exceed 48 hours for adjustments, customer request, phone messages, e-mail etc.
• Ensure all actions are noted on account in JDE.
• Reconcile customers detail accounts receivable and initiate account adjustments to ensure proper AR balances are maintained and G/L revenue recognized.
• Manage assigned accounts in JDE, BOSS and FOCUS to ensure correct billing, A/R and revenue.
• Analyze AR portfolio to ensure maximum cash realization, reduced delinquencies and write offs.
• Ensure payments are applied properly, ensuring proper documentation from the customer.
• Resolve AR issues with customer by initiating appropriate calls, emails and letters.
• Review invoice data where possible before release to ensure correct invoicing of customer.
• Inform management of potential issues that may result in customer dissatisfaction.
• Ensure customer is being properly invoiced per their specifications and contract terms.
• Process any necessary adjustments in a timely manner to keep account well maintained.
• Review daily cash batches to confirm accurate application of funds.
• Follow collection processes and procedures and recommend accounts be suspended to minimize risk of revenue loss.
• Assist all internal and external customers with questions concerning billing, revenue, G/L, services, contracts, additional services and cancellations.
• Assists with special projects as assigned

Other Qualifications:

• Ability to function as a positive agent of change and of creating a positive, engaging work environment
• Ability to take charge and work independently on all A/R related functions
• Proficiency with forecasting, planning and explaining results vs. objectives, to include strong strategic thinking and analytical thinking skills.
• Highly collaborative in working with internal cross-functional business partners to resolve billing problems and streamline shared processes.
• Strong customer service skills, as it relates to both internal and external customers.
• Excellent written and verbal communication skills, to include the ability to communicate professionally and concisely.
• Organized and detail oriented
• Problem solving ability
• Proficiency with A/R processes and procedures
• Proficiency with cash application process
• Account reconciliation experience involving multiple transactions and the ability to compare customer’s payment history to the GL transactions.
• Follow-up and follow-through skills
• Ability to communicate negative messages in a positive manner.

The Benefits:

• Challenging position with a financially stable and reputable company
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Paid time off

Voted Top Workplaces 5 years in a row by The Atlanta Journal-Constitution!

Requirements: We require the ability to pass a drug screen. Candidates must also have the ability to perform the requirements of the job with or without accommodations.

• 1 - 3 years: AR experience in a fast-paced environment with a strong focus on achievement of results and customer service

• Basic Experience with Accounting, Customer Service, G/L and AR Systems
• Basic knowledge of JDE and Proficiency with Excel, Outlook, and Word

• High School/GED or better

• Bachelors or better

• Customer Service
• Communication
• Listening
• Microsoft Office
• Problem Solving Ability

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

• Loyal: Shows firm and constant support to a cause

• Financial: Inspired to perform well by monetary reimbursement
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Job Security: Inspired to perform well by the knowledge that your job is safe

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)