IT Support Specialist Tier 1 Details

Sciton Inc. - Palo Alto, CA

Employment Type : Full-Time

IT Support Specialist Tier 1


SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people?s lives, our top tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.

At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.

Life at Sciton:

At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees:

  • The support, recognition, and room to grow their careers within Sciton.
  • Empowerment to develop their creative genius and encouragement to be lifelong learners.
  • Incentives for creativity and innovation across the organization.


Essential Requirements:


  • 1-2 years of experience in IT troubleshooting and supporting computer, networking, and mobile devices.
  • Four-year college degree. Certifications: - A+, MCP, preferred.
  • Technical Skills: PC/Mac, iOS, Android, Google Workspace, various applications Support.
  • Knowledge and experience in computer cabling, WLAN, Antivirus, Mobile Devices, Email, Video Conferencing, basic networking, and server support.
  • Physical requirements: the ability to lift, carry, or move light hardware, up to 35 lbs. for delivery and installation purposes. Will also need to transport equipment and travel to multiple buildings in the campus area to provide support.

What Sciton offers you:

  • Competitive health benefits
  • Retirement – 401K match
  • Income Protection
  • Time off
  • Professional Development
  • Stock Options
  • Discounted Programs
  • Reward Programs

Posted on : 3 years ago