IT Desktop Backoffice Support Details

LOCKHEED MARTIN CORPORATION - Silverdale, WA

Employment Type : Full-Time

The coolest jobs on this planet… or any other… are with Lockheed Martin Space.

At the dawn of a new space age, Lockheed Martin is a pioneer, partner, innovator and builder. Our amazing men and women are on a mission to make a difference in the world and every day we use our unique skills and experiences to create, design and build solutions to some of the worlds’ hardest engineering problems. Our culture encourages employees to dream big, perform with excellence and create incredible products. We provide the resources, inspiration and focus and if you have the passion and courage to dream big, we want to build a better tomorrow with you.

Going to space is just the beginning. It’s what you do when you get there that matters. Lockheed Martin builds the satellites and spacecraft that do amazing things in space for government and commercial customers. Connecting people. Advancing discovery. And protecting what matters most. Lockheed Martin-built satellites give earlier warning of severe weather, connect troops on the battlefield, and deliver GPS directions to a billion people worldwide.

As we look to the future, we’re driving innovations to help our customers do even more in orbit. That’s why we’re crafting smarter satellites that operate like smartphones in the sky, with apps that can be updated in orbit so they can adapt as mission needs on the ground change. Your mission is ours. And as that mission evolves, we’ll be ready. Will you?

What does this role look like?

Did you ever think that you could work for a company and actually have an impact on programs that are working on putting astronauts on Mars, creating 3D printed satellites, launching payloads that learn in orbit, or that are developing national defense systems? Lockheed Martin Space technology connects millions of people around the world and we’re accelerating tomorrow’s breakthroughs to help our customers stay ahead in an ever-changing world. We’re shaping the space technologies of tomorrow, today. At Space, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin Space employee. At Space we value your skills, training, and education. Come, join us and experience your future!

Do you have a passion for working on emerging technologies? The Fleet Ballistic Missile (FBM) program is experiencing significant growth and we need your expertise to deliver amazing new technologies to our customers. We have opportunities in the FBM Information Systems (IS) Applications group to get in on the ground floor of a modernization effort that will shape the future of the organization. This is a rare opportunity to work closely alongside our Navy Strategic Systems Program (SSP) partners to field several future strategic systems applications that the nation urgently needs.

This role will offer you the following daily challenges:

This position has multiple responsibilities to stretch across IT disciplines, however the primary focus of the position will be providing successful back office, desktop, laptop, and engineering workstation support; desktop / engineering tools break/fix support, and supporting end user requests within the FBM Program.

The position is responsible for providing back office support to West Coast Infrastructure IT Operations and deskside IT end user support for desktop, laptop, and engineering systems, with responsibilities including:

  • Desktop PC, Engineering Workstation, and Laptop Support
  • Support of printers and other peripherals
  • Networking devices and other infrastructure components
  • Stationary communications devices, such as desktop and conferencing phones
  • Audio/visual systems, such as projectors and teleconferencing equipment
  • Other electronic devices as required.
Basic Qualifications:
To be successful, you will need to possess these basic qualifications:

  • Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education
  • In accordance with DoD 8570, position requires IAT II, CompTIA Security+ certification within 6 months of hire
  • Proven experience providing Windows Operating System Desktop Support
  • Demonstrated ability to support desktops, laptops, printers, and other peripherals
  • Demonstrated experience providing software applications support (Examples: antivirus and encryption software).
  • Proven strong collaboration and teaming skills.
  • Thorough follow-up and documentation; excellent customer service, oral and written communication skills
  • Possess excellent English communication skills, both written and verbal.
  • You will need to be a US Citizen (Cannot be a dual citizen), and be able to obtain and maintain a US DoD SECRET clearance, to support this government contract, as well as successfully pass a drug and background check, in order to meet eligibility requirements for access to classified information.
  • Obtaining the Interim DoD security clearance to start is a requirement .
Desired Skills:
To be successful, ideally, you should also have:

  • Experience working with Microsoft Windows 10 in a networked environment.
  • Experience with Microsoft Office 365.
  • Experience with Microsoft SCCM
  • Troubleshooting computer and printer issues, including verifying network connectivity.
  • Experience with supporting tech refresh, imaging, and configuration management
  • Experience in computer hardware support including troubleshooting issues and replacement of internal hardware.
  • Familiarization with networking and associated equipment.

Benefits of Employment:

To promote the sharing of ideas, Lockheed Martin champions an inclusive work environment that urges differences and big-picture thinking.

Our employees play an active role in strengthening the quality of life where we live and work by volunteering more than 850,000 hours annually. Here are some of the benefits you can enjoy:

  • Medical {many choices of plans}
  • Dental
  • 401k {with generous matching}
  • Paid time off including, {we have a 9x80 schedule which means: 25 three-day weekends}
  • Work/life balance, family-friendly environment
  • Career development, career-growth, and lots of learning opportunities for aspiring minds
  • Fun, talented and witty teammates
  • Knowledgeable, supportive and engaged leadership
  • Diverse, inclusive and community-minded organization
  • Mentorship opportunities
  • Rewards & recognition
  • Generous Tuition Reimbursement

Learn more about Lockheed Martin’s competitive and comprehensive benefits package. …just to name a few reasons to join Lockheed Martin Space!

…just to name a few reasons to join Lockheed Martin Space!

Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

BASIC QUALIFICATIONS:
job.Qualifications

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
EXPERIENCE LEVEL:
Experienced Professional

Posted on : 3 years ago