IT Assistant Details

IT Assistant

Youth Villages - Memphis, TN

Employment Type : Full-Time

Overview: Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services.
If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.
Responsibilities: Responsible for providing administrative support for the IT department and basic PC troubleshooting support to employees. Duties include managing employee account information, ordering supplies, inventory management, and other administrative duties.

Job Responsibilities:

• Creating newly hired employees Active Directory account and mailboxes
• Disabling/Removing accounts of terminated employees
• Employee Location transfers
• Employee Name Changes
• Changing employees security/email groups as needed
• Enable/Disable account for FMLA and suspensions
• Create new email/security groups as needed
• Order IT-related equipment for local and remote users
• Create Purchase Orders and track items until they are delivered
• Package and ship equipment from Operations to various YV Locations as needed
• Track shipped items and confirm delivery of items
• Receive invoices from various vendors and log payment information
• Monitor incoming invoices for billing changes/issues and report issues to supervisor
• As needed, communicate with vendors to resolve issues related to orders/billing

Physical Demands:

Frequently remains in stationary position for periods of time.
Regularly needs to move throughout office to access file cabinets and office machinery.
Constantly operates a computer and other office machinery such as a calculator and copier.
Frequently moves, ascend/descend, and traverse.
Constantly must be able to communicate, detect, converse with, discern, and exchange information.
Must occasionally lift and/or move up to 40lbs.Qualifications:

• Experience troubleshooting PCs in a Windows Network
• Experience in Active Directory a plus
• Great organizational skills
• Strong written & verbal communication skills
• Prior inventory management experience a plus

Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance with Youth Villages.
Covid-19 Vaccine Requirement
As of October 15, 2021, Youth Villages has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.
Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance with Youth Villages.
Additional Benefits
Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
401k
2 weeks paid vacation
12 paid sick days per year
10 paid holidays Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.