JOB BRIEF
Manages a variety of general office activities by performing the following duties personally or through subordinate supervisors.
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ROLE OBJECTIVE*
Provide and lead support to IT Team with a high level of professionalism and in a manner that reflects positively on the organization.
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KEY RESPONSIBILITIES *include the following. Other duties may be assigned.
- Troubleshooting hardware and software issues.
- Installing and configuring hardware and software components to ensure usability.
- Managing Office 365 tenants.
- Installing and configuring and managing phones.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations of new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Monitor and test backup operations.
- Managing technical documentation.
QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES:
- BS in computer science or related field and/or significant equivalent experience.
- A strong working knowledge of computer systems, hardware, and software.
- Good problem-solving, analytical, and team-working skills.
- Experience in computer networks and systems maintenance.
- A+, Network Associate accreditation advantageous.
- Technically proficient with Microsoft Windows, Active Directory, Microsoft Office/365.
- Experience with VMware, Parallels, Veeam a plus
- Excellent written and verbal communication skills.
- Good interpersonal skills.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401 (k) & Employer Matching
- Company Paid Group Life Insurance
- Paid Time Off
- Paid Federal Holidays
Position is In-Office
COVID-19 Considerations:
Axiomtek prioritizes the health and safety of its employees and guests. We follow the guidance of our state & local health departments. Based on that guidance, we require face masks to be worn & conduct daily health screenings of employees.
Job Type: Full-time