Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: "To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness."
Position SummaryThe IOCC Duty Manager is responsible for ensuring the on-time operations of the daily flight schedule. In addition, they will identify and mitigate problems before they become large disruptions. In the event of a disruption, the IOCC Duty Manager will be responsible for developing the most efficient recovery plan. They will coordinate resources with all operating departments including Crew Services, Maintenance Control, Flight Dispatch, Stations Operations, and Corporate Security. The IOCC Duty Manager will ensure all operating plans and disruptions are communicated internally and externally.
Essential Functions- Develop and activate operating plans for the IOCC, with consideration of recommendations from representatives of the Station Operations and Tech Ops departments
- Coordinate and communicate the operating plan to all responsible departments
- Suspend and reinstate station operations related to unusual weather, natural disaster, civil unrest, or national emergency
- Issue and manage flight cancellations when necessary
- Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence
- Other duties as assigned
Minimum Qualifications- 3+ years' experience in aircraft dispatch or operations control
- A combination of education and relevant experience will be considered
- Must have authorization to work in the US as defined by the Immigration Reform Act of 1986
- Must be at least 23 years of age
Preferred Qualifications- FAA Aircraft Dispatcher Certificate
Skills/Abilities- Ability to maintain a poised demeanor while working in a fast-paced environment
- Understands and implements Breeze's values and mission
- Proven history of impeccable customer service abilities
- Ability to communicate clearly, concisely, logically, and coherently at various levels within the organization, both written and verbal
- Results-oriented with the ability to balance other priorities
- Strong analytical and reasoning abilities
- Excellent time management skills
- Models and promotes Breeze's values of Safety, Kindness, Integrity, Ingenuity, Excellence
- Responsible for adhering to all applicable laws, regulations and company policies and procedures
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short notice
- Proficient in Microsoft Office Suite
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.