The Product Flow Specialists receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in accurately recording inventory and supporting store shrink or asset protection plans.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).
- Prepares and documents physical product shipments from the store to specified destinations as outlined in SOP
- Operates equipment according to company safety standards to assist in moving product.
- Completes daily replenishment to ensure product is fully stocked on the sales floor.
- Executes process outlined in SOP when product variances are identified.
- Ensures products are properly secured to reduce store shrink.
- Provides back up to the Planogram Specialist and Inventory Specialist as necessary.
- Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP.
- Safely loads merchandise into customers' vehicles as requested.
- Completes daily tasks as assigned by store leadership or department supervisor.
- Powers up store displays daily when opening the store and turns them off when closing.
- Performs clean and bright duties as outlined in SOP.
Basic Qualifications- Ability to work successfully as part of a team
- Ability to lift or maneuver 50 pounds, and team lift up to 100 pounds with or without reasonable accommodation(s)
Preferred Qualifications- 3 months experience working in retail, shipping, distribution or related field
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
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