Brighton Hospice is a rapidly growing industry leader committed to providing the best physical, emotional, and spiritual care to our patients and their families. We pride ourselves on hiring the most compassionate, skilled professionals and we invest in our teams with tools and resources needed to support personal and professional growth and development.
As the Intake Coordinator, you will have the opportunity to collaborate with our Office Manager and Director of Clinical Services to contribute to that mission. Our passionate team members will depend on you to ensure the office obtains proper documentation needed, including orders, H&P, medications lists, and any other necessary information required for admission, and to be a reliable go-to problem solver.
There are many benefits to joining our team but a few of the highlights include:
- Great culture and team atmosphere
- Manageable caseloads to ensure we always exceed patient expectations
- Occasional work from home opportunities
- Monthly bonus potential
- Affordable health insurances (medical, dental, vision, life/AD&D, short-term disability)
- 401(k) retirement plan with generous company match
- Phone and mileage reimbursement
- And more!
On an average day, you will…
- Apply specific criteria for admission to hospice to establish appropriate levels of care and the patient's eligibility
- Establish and maintain positive working relationships with current and potential referral sources
- Assign referrals for each location and communicate scheduling to the Director of Clinical Services in a timely manner for admission to hospice care
- Inform and confer with the Director of Clinical Services on all patient, personnel, and service management needs and problems
- Assure confidentiality of all patients, physicians, staff and proprietary information.
- Gather, collate, and report referral statistics including key customer referral trends
- Conduct initial chart audits
- And perform additional, related duties as needed
If you….
- Are passionate about providing the best possible care to patients and their families
- Excited at the idea of doing work that makes a difference while enjoying the perks of a great work/life balance
- Have excellent verbal and written communication skills required, including telephone etiquette and negotiation skills
- Have an associate degree or equivalent knowledge and experience, preferably in the hospice/healthcare field
- Are proficient in Microsoft Office and maintain a positive and professional attitude
- Love being the go-to person in the organization
- And are ready to take the next big step in your career, we want you on our team!
Brighton Hospice is an Equal Employment Opportunity (EEO) employer and participates in E-Verify.