Inside Sales Support Details

Kitchen Tune-Up Grand Rapids Forest Hills - Lansing, MI

Employment Type : Full-Time

Kitchen Tune-Up is seeking an Inside Sales Representative. This valued team member handles all correspondence, billing, filing, and sales support duties for our busy team of kitchen remodelers.

Duties and Responsibilities:

  • Coordinates leads as required.
  • Qualifies new prospects for fit with Kitchen Tune-Up and schedules appointments
  • Coordinates quote tracking for salespeople and completes the quote log for the franchisee/sales manager.
  • Photocopies necessary items in job file for the sales team.
  • Supports Sales Representative throughout Kitchen or Bath sale
  • Works in cross communication with team members on final aspects of sale, sale summary, design, and official hand off to PM.
  • Gathers all before and after pictures and submits to customer file.
  • Follows up on prospective and current customers.
  • Maintains a payable processing system, matching vendor invoices with purchase orders, codes each invoice, and submits them to the franchisee/sales manager for final approval for payment.
  • Audits cabinet acknowledgements against the designer’s layout and pricing to check for errors and ensures that the production date given corresponds with the time frame required for installation.
  • Maintains central job filing system.
  • Performs job invoicing and statement mailings on a computer system.
  • Closes out job files balancing contract price with monies received and establishes job gross profit for sales commission processing.
  • Types all necessary credit memos, debit memos, and return authorizations for franchisee/sales manager’s signature and maintain appropriate logs.
  • Prepares sales commission reports for the franchisee/sales manager’s review and submits it for payment.
  • Maintains all leads in the computer mailing list program.
  • Types all letters and internal memos.
  • Answers incoming phone calls by the third ring and transfers them to the proper person.
  • Prepares all credit card receipts for deposit.
  • Maintains adequate levels of literature inventory and keeps literature holders stocked.
  • Prepares monthly sales performance report.
  • Helps host seminars, sales events or training programs as needed.
  • Performs any other duties as required.

Why Work for Kitchen Tune-Up

  • We are a family owned company so we value consistency, reliability, working hard, and having fun!
  • Rapid growth in the West Michigan and Mid-Michigan market.
  • Growth opportunities available!
  • We are a high quality company with an excellent reputation. You will be selling custom projects in some of the nicest areas of our community.
  • Training and support available
  • Candidate must have a high level of communication and be very personal
  • Candidate must be highly motivated
  • Ongoing training and coaching provided.
  • Flexible scheduling and work from home options

{{ account.name }} is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Kitchen Tune-Up Corporate.

Posted on : 3 years ago