Inside Sales Representative, Urology (Remote) Details

Teleflex - North Carolina

Employment Type : Full-Time

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.


Position Summary

This is a remote-based position. The Inside Sales Representative will work closely with the Inside Sales and Urology Management Teams to meet goals and objectives by covering all sales functions in an assigned territory: forecasts solicits, secures, and enters sales orders from potential and existing customers. This position will be responsible for selling the complete line of RUSCH Brand Urology products (Coated and Uncoated Intermittent Catheters, Tiemann Catheters, Foleys, Collection Bags, etc.) to Distributors, Providers, Hospitals and Homecare Agencies.

Principal Responsibilities
  • Continually prospect for new customers; consistently update customer database (salesforce.com) and communicate those updates to Sales Training Manager.
  • Implement sales plans and achieve sales goals and objectives set for the geographic territory.
  • Educate customers on products, procedures, and industry trends through use of our clinical education program. The incumbent will learn and use business analytic tools and territory knowledge to conduct strategic territory management business plans.
  • Strong interpersonal communication and presentation skills are expected.
  • Adhere to and ensure the compliance of Teleflex's Code of Ethics, all Company policies, rules, procedures and housekeeping standards.
  • Generate sales in a territory comprised primarily of existing customers with significant expansion/conversion potential.
  • Leverage existing customer relationships and create additional opportunities by building, developing and maintaining new customer relationships.
  • Manage entire sales cycle to include qualification of leads, needs/opportunity assessment, request for proposal (RFP), close of sale and all post-sales support.
  • Overcomes technical and business objections of prospective customers.
  • Enters new customer data and other sales data for customers into a computer database.
  • Handle inbound and outbound calls, emails and faxes related to the product ordering process.
  • Estimates date of delivery to the customer, based on knowledge of production and delivery schedules.
  • Proactively recommend and design selling strategies based on territory characteristics.
  • Occasional travel to attend trade shows or field visits with customers.
  • Maintain thorough knowledge of Teleflex and its Anesthesia & Emergency Medicine products.
  • Exhibit understanding of Teleflex Anesthesia and Emergency Medicine Competition.
  • Interface with key departments within the organization and specialized teams within Customer Service in support of the order placement processes.
  • Responsible for purchase order processing, including necessary steps to identify customer accounts; verify credit status; pricing, and inventory levels.
  • Professionally communicate (verbally and written) with customers while providing accurate and timely processing of their purchase orders; order status and tracking updates; as well as providing required order-related documents (order confirmations; shipping notifications; and or invoices).

Education / Experience Requirements
  • Bachelor’s degree (BA/BS) from a four-year college or university with emphasis in Science/ Business desired; or equivalent combination of education and experience.
  • Three (3) years inside sales or related experience and/or training; or equivalent combination of education and experience.
  • Experience using value selling or target account selling methodology preferred.
  • Prior skills and/or core competencies for this position include:
  • Sales quota achievement
  • Embodies core values
  • Strategic planning / selling skills/territory administration
  • Medical industry knowledge/acumen / competitor knowledge
  • Sense of Urgency
Specialized Skills / Other Requirements
  • Intermediate level of computer skills when dealing with the use of CRM systems (SF.com).
  • Advanced level of proficiency with computer skills (MS Office, Word, Excel and PowerPoint).
  • Strong telephone communications skills with strong closing skills.
  • Ability to effectively communicate both verbally and through writing with a variety of call points with the pre-hospital and acute care hospital market.
  • Ability to deal with various customer types and overcome technical and business objections of prospective customers.
  • Exceptional verbal, written and organizational skills.
  • Ability to work effectively with teams, work in a dynamic environment and quickly adapt to new corporate objectives.
  • Ability to handle multiple tasks.
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
  • Strong analytical skills and sound business acumen.

TRAVEL REQUIRED: <15%


Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Posted on : 2 years ago