Employment Type : Full-Time
Position Overview Performs data entry of home warranty contracts and information into the computer system. Generates new customer sales and upsells current member contracts. Places outbound product awareness calls to contract owners and assist with Home Service Plan renewals. Job Responsibilities
Place outbound telephone calls to renew home service plans.
Promotes the benefits, coverage, and terms of products to potential customers
Converts sales opportunities to assist with company monthly sales goals
Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers
Acquires and maintains knowledge and understanding of product coverage for application in every business transaction
Utilizes all available resources and maintains knowledge of all business unit policies, procedures and programs; completes required continuing education courses Job Requirements
High school diploma or general education degree (GED) is required
1-3 years of sales experience and/or training required, or an equivalent combination of education and experience Sales techniques
Math skills
Knowledge of contract coverage, including systems and appliances
Knowledge of business unit policies and procedures
Computer skills (Microsoft Word, Excel, Outlook)
Attention to detail
Multi-tasking
Adapt to a fast-paced environment
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).For more details, visit frontdoorhome.com.
Job Category: Sales
ID: R0015686