Employment Type : Full-Time
Overview:Position OverviewThe e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
What are the requirements for this job?
Why should I come work for AutoNation?
Pay PlanGetting Started: Months 1-3Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.
Accelerate Forward: Months 4+At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.