H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemical products to improve products and lives. Our commitment to innovation brings together people, products and processes that answer and solve some of the world's biggest challenges. And, our promise to our people connects them with opportunities to innovate and thrive.
Inside Sales Business Development Intern
Vadnais Height, MN
We are looking for students who are available immediately for Spring Semester (part-time) and can work full-time come summer.
This intern will be responsible for identifying and developing new business contacts, facilities and adhesive applications. Responsible for establishing and identifying potential customers primarily by telephone and other web based tools. Key activities include consistently executing on a regular and agreed upon call cycle with potential customers; adding value by applying sales skills to the conversation to identify the needs of the customers with the goal to meet those needs with H.B. Fuller products.
This role spends a significant amount of time on the telephone and working on email to identify and to qualify potential customers with the goal of developing and closing new business. Must be resilient, energetic, and able to engage potential customers in valuable discussions that underline the value H.B. Fuller can bring to their operations.
PRIMARY DUTIES
- Develop a robust pipeline of potential H.B Fuller customers in order to secure new business.
- 40-50 outbound calls/day
- Record all customer conversations in Salesforce.com (SFDC), our Customer Relationship Management software
- Meet the targeted levels of customer meetings (telephone meetings)
- Ensure all potential customers view HB Fuller as a partner by providing professional sales representation and excellent service.
- Gain customer support and acceptance by engaging in discussions to determine requirements and expectations, then effectively explore product and service solutions.
- Influence and gain alignment with both external and internal key decision makers and influencers at all levels of an organization.
- Identify and develop new business using tools such as LinkedIn, to include:
- Cold calling, market research and lead sourcing
- Through verbal and written communication, determine business requirements and expectations
- Identify decision maker(s), influencers and develop relationships
- Develop, enter and update opportunity process in SFDC
- Partner with HBF Account Managers to coordinate customer site visits to run line trials and/or audits.
MINIMUM REQUIREMENTS
- Enrolled in a Bachelor’s degree program with 1 or 2 years completed in a sales, business management or marketing field
- Business to Business sales experience, driving new business opportunities with multiple technical product lines/families or coursework in sales processes. Preferably in the industrial chemical industry.
- Excellent verbal and written communication skills including ability to develop and deliver effective presentations through electronic mediums.
- Ability to influence via phone, identify and gain access to decision makers, develop deep business knowledge.
- Strong computer competency with high MS Office suite proficiency, database experience and other internet based software.
- Ability to work independently as well as in team environment.
- Well organized, process and data driven, producing accurate and timely reports, etc.
PREFERRED QUALIFICATIONS
- CRM Skills
- SalesForce.com experience
Required Skills
Required Experience