Innovation Manager Details

Innovation Manager

Elation Health - San Francisco, CA

Employment Type : Full-Time

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we've been focused on building a delightful world-class experience that empowers physicians to deliver phenomenal care to patients and we plan to keep it that way by continuing to help them overcome challenges. We've enjoyed considerable growth and are now looking for an exceptional individual to join our team as a Strategy and Operations Manager, focused on driving our next new initiative.

Our values:

• Earn Trust
• Crave Context
• Build Kinship
• Embrace Challenge
• Own Impact

On the Practice Innovation team, you will establish technology solutions and operations to drive the success of risk-bearing organizations. In this role, you will partner with our customers to maximize their use of technology to drive success in value-based care programs.

In this role, you will.

• Own, advise, and execute programs to deliver against customers' performance goals in value-based care programs.
• Develop workflows and engagement strategies to drive tool adoption and overall performance.
• Identifies program requirements by interviewing stakeholders, analyzing operations, determining scope, managing deliverables, and documenting results;
• Partner closely with other cross-functional teams to drive strategic and operational alignment on tools that our customers' need to achieve their performance goals.
• Proactively identify opportunities to strengthen and extend the Elation's ability to support success in value-based care programs including Commercial, Medicare Advantage, and CMMI-based programs such as ACO and DCE models.

You're a fit for this role if:

• Action Oriented: You take action on challenges, and identify and seize new opportunities. You take on new opportunities and tough challenges with a "can-do," high energy attitude and sense of urgency.
• Nimble Learner: You learn quickly when facing new situations and experiment to find new solutions. You learn quickly when facing new situations and experiment to find new solutions. You see the challenge of new problems or tasks as an opportunity to learn from success and failure.
• Detailed Operator & Administrator: You are detail-oriented, and never let things fall through the cracks.
• Value-based Care Expert: You have experience in enabling provider success in value-based care contracts.

• Excellent communication and relationship-building skills.
• Detail-oriented, data-driven individual with an analytical mindset.
• 4+ years of experience in a customer-facing product, strategy and operations, or management consulting role.
• Experience working with network groups, medical groups or risk-bearing entities, as well as knowledge of Medicare, Medicare Advantage, or Commercial programs.
• Has a track record of successfully achieving project goals with high-stakes cross-functional teams, whether as a consultant or at a company of any stage.
• Passion for understanding the "why" and "how" of a project from inception to launch to ongoing success.

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation's mission of helping independent primary care thrive.

As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy.

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption.

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops (hr@elationhealth.com) with appropriate documentation. For a medical exemption, we require a doctor's note, and for a religious exemption, we require a note from the team member outlining the request.