Information Technology Manager
Employment Type : Full-Time
We are seeking applicants for an immediate opening for an Information Technology Manager to join our corporate services team. This new position will be hybrid, with a combination of office based work, regular travel to all of our offices, and some remote work. The Information Technology Manager is a hands-on IT management position that will plan, coordinate, implement, and manage the current and future technology needs of S. W. Cole Engineering, Inc. and a subsidiary, S.W.COLE Explorations, LLC. This position will be based in one of our Maine or New Hampshire offices (Bangor, Gray, or Sidney, Maine, or Londonderry or Somersworth, New Hampshire).
Job Functions:
- Oversee and manage IT operations.
- Serve as liaison between business and technical aspects of company operations.
- Hands-on ability to implement technology solutions, manage vendors, trouble-shoot, and problem solve.
- Ability to manage and collaborate with internal and external resources.
- Provide IT leadership, strategy, and innovation to support current needs, proactively plan for future needs, and accommodate future growth.
- Ability to communicate and work closely with senior leadership.
- Identify and implement technology solutions, plan and budget projects, assess business implications, and monitor progress to assure deadlines, standards, and cost targets are met.
- Manage oversight of outsourced providers, including MSP relationship(s), IT services, mobile and VOIP phone services, internet, equipment vendors, etc.
- Coordinate with outsourced provider(s) to provide, manage and support helpdesk functions for team members.
- Assess current or future IT needs and priorities by communicating directly with end users.
- Communicate with, train, and educate employees on IT systems, changes, and policies.
- Specify, purchase, and maintain inventory of all IT equipment, including desktops, laptops, tablets, smartphones, mobile devices, routers, servers, peripherals, etc.
Skills, Abilities, Education and Experience:
- Self-starter.
- Ability to provide innovative and strategic ideas.
- Ability to be hands-on, problem solve, and assist others with troubleshooting technology issues.
- Strong people skills.
- Ability to meet deadlines.
- Skilled in effective communication.
- Ability to handle complex and high-level problems and implement solutions.
- Ability to manage and organize activities.
- Ability to manage systems supporting and servicing multiple office locations across multiple states.
- Minimum of 5 years of experience with technology management.
- Bachelor degree in IT Management, IT security, or another related field, or additional experience and technology certifications.
- In-depth knowledge of IT best practices.
- In-depth knowledge and ability to review, select, implement and use a variety of PC and cloud-based software and apps [Microsoft products (Access, Office 365, Teams, SharePoint and OneDrive), AutoCAD, HRIS (i.e. BambooHR), accounting (Unanet) and Adobe].
- Knowledge of and familiarity with SQL databases.
- Knowledge of IT hardware, software, and systems.
- Experience working with, selecting, managing, and overseeing outsourced providers.
- Experience with mobile platforms (i.e. Power Apps).
- Experience working with employees based in multiple offices and with remote workers, across multiple states.
- Experience working collaboratively and effectively with leaders and managers to leverage technology solutions to help reach the organizations goals.
- Applicants must be legally authorized to work in the United States for any employer. We are not able to sponsor employment Visas at this time
To be considered for this position please fill out the application, and upload a resume and a cover letter. The cover letter should tell us how your background meets the above noted skills, abilities, education and experience.
BENEFITS AT S.W.COLE
We offer paid training, paid certification fees, and opportunities for advancement including the Stephen W. Cole Emerging Leaders Program (an internal leadership development program). Our team members are offered a benefits package that, depending on eligibility, includes medical, dental, vision, short and long term disability, life and voluntary life insurance, Health Reimbursement Arrangement (HRA), Health Savings Account (HSA) with employer match, 401k with employer match, profit sharing, financial wellness program, paid time off, paid holidays, mobile phone stipend, tuition reimbursement, and an allowance to use at our company clothing store.
S. W. Cole Engineering, Inc. is an Equal Opportunity Employer/Veterans/Disabled