Summary: The Implementation Manager will provide direct, hands-on project and program management for implementing new clinics. The IM will be responsible for developing, enhancing and leading the full implementation cycle in partnership with Mcleod Health’s customers along with leading project management initiatives across the organization.
Essential Duties and Responsibilities:
- Develop and lead the new clinic implementation cycle including routine meetings with clients, clinical staff, leadership, and internal team members
- Ensures assigned projects are all delivered on time and within budget.
- Directs internal resources, resource plans, and the ongoing monitoring of resource work plans; ensures resource availability to meet all project deliverables.
- Manage vendor relationships related to implementation
- Provides continuous project monitoring, and proactively directs corrective actions to ensure successful achievement of project goals; ensures adherence to quality standards, project objectives and corporate/team goals.
- Develops and maintains all project documentation; ensures proper communication and coordination of activities across all functional teams.
- Proactively evaluates changes to project scope, project schedule, and/or project objectives; ensures scope changes are properly understood, documented, communicated, and addressed.
- Develops key relationships with cross functional teams to ensure proper understanding of team priorities, challenges, and other key business indicators.
- Performs other duties as assigned.
Position located near Myrtle Beach, SC!
Required Skills
Qualifications and Experience:
- Bachelor’s degree and a minimum of 5 years project management experience required.
- Knowledge of and ability to lead Agile and Scrum processes.
- Must be self-motivated and self-directed with attention to detail
- Exceptional organizational skills
- Able to prioritize and execute tasks in a timely manner.
- Strong communication skills with the ability to lead client meetings
- Must be able to learn and understand clinical business processes as it related to applications.
- Strong written and oral communication skills and the ability to work independently as well as within a team environment.
Required Qualifications
- Bachelor's degree
- Healthcare or related experience
- Three years of progressive experience in a broad-based project/program management or PMO environment.
- PMP Certification
Preferred Qualifications
- Effective time management experience.
- Demonstrated ability to complete multiple tasks under pressure without direct supervision.
- Proven track record of developing & implementing major projects on time and within budget as well as successfully leading multiple concurrent projects of medium (4-8 months) and large (8-12 months) scope.
- Experience leading healthcare facility implementations
Required Experience