HVACR Technical Service Advisor Details

HVACR Technical Service Advisor

R.E. Michel Company, LLC - Baltimore, MD

Employment Type : Full-Time

Job Title: HVACR Technical Service Advisor
Full Time/Exempt
Baltimore/DC Area

Reports to: Director of Technical Services

The Technical Service Advisor (TSA) is responsible for effectively responding to and troubleshooting technical questions from internal and external customers.

Responsibilities Include: The TSA interacts with manufactures and promotes improvements in products; maintains accurate records of field visits; makes visits to job sites with dealers as necessary; attends semi-annual Tech Service Advisor meetings; maintains technical literature; continues education regarding new and changing HVACR equipment/products.

Requirements Include:

• The TSA must be able to travel in order to perform job duties.
• Proven background and experience in the HVACR field with ability to troubleshoot effectively.
• Proficient knowledge of electricity, and heating equipment, both gas and oil.
• A proficient knowledge of air conditioning, heat pumps, duct system design, ventilation, refrigeration, and hydronics.
• Ability to accurately size and match equipment.
• Ability to communicate effectively at all levels in a professional manner and teach/give clear instruction. This may be obtained through technical training and job experience.
• Knowledge and understanding of R.E. Michel’s major product lines.
• Ability to maintain accurate records via paper, electronic tracking, and spreadsheets.
• Proficient use of computer programs such as Word, Excel, and Outlook/Email.

What is R.E Michel Company?

The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!

Why Work for Us?
We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field sales people to our corporate support staff, they represent the finest professionals in the industry.

R.E. Michel Company benefits package include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short and long term disability
• Employee Assistance Program
• Employee Discount
• Company Uniform Program
• Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
• Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
• Career Advancement Opportunities!
• Weekly Pay- Every Friday!

Please Note: When you click on the Apply Online Now button below, and we hope that you do, you will be redirected to RE Michel’s Applicant Tracking site “localjobsnetwork.com” this is where you will complete your application for employment and provide a copy of your resume if required.

R.E. Michel Company, LLC is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran status or any other protected status.
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