HVAC General Manger (Boca Raton, FL)
Employment Type : Full-Time
Overview: ARS-Rescue Rooter has an immediate opportunity for the position of General Manager. We offer a competitive compensation package and a full range of benefits including medical, dental, vision, 401(k), life and long-term disability insurance.
The General Manager is responsible for the overall success and management of our residential, commercial, and construction HVAC & Plumbing service center. Our General Managers plan, organize, direct, coordinate, and control service center activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment.Responsibilities:- Assuming full operational responsibility for profit and loss related activities.
- Establishing a team culture among service center personnel and holding the team to a high standard of customer satisfaction.
- Consistently administering company policies and procedures throughout the service center.
- Monitoring and maintaining job satisfaction among personnel by completing annual performance evaluations and salary reviews in a thorough and timely manner.
- Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the service center.
- Recruiting, selecting, and training all service center employees.
- Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.
- Optimizing the service center to provide service, complete tasks, and otherwise perform in an efficient manner.
- Developing new programs and executing established plans to meet and exceed sales goals.
- Maintaining a working knowledge of competitors, developing innovations to maintain market lead, sharing best practices across organization.
Qualifications:- Minimum of 10 years leading teams servicing Business to Consumer & B2B customer markets.
- Minimum of 8 years of experience successfully leading a fast-paced service organization and a proven track record of growing a business.
- Bachelor’s degree required and 4 to 6 years related experience, or equivalent combination of education and experience. Master's degree preferred.
- Consistent track record of meeting and exceeding revenue objectives.
- Strong interpersonal/communication skills. (Oral and written)
- Ability to self-start and motivate a group of individuals to act as team towards a common goal.
- Analyze cost and forecast data to ensure alignment with the Division’s goals and objectives.
- Build a team culture by recruiting, motivating and training the staff.
- Review and promote the maintenance of a safe, accident free and healthy work environment.
- Demonstrated proficiency with multi-tasking alongside time management skills and the ability to prioritize and plan.
- Excellent analytical skills, financial acumen, and attention to detail.
- Computer proficiency. (Microsoft preferred)
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.