Human Resources Consultant II-Law & Compliance
Employment Type : Full-Time
Description The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.
Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.
If this sounds like a purpose that you would like to share in, please consider the opportunity below.
The Human Resources Consultant II position, also known as the Law & Compliance Consultant, is a member of the Law & Compliance Division Team within the Human Resources Department. This position is responsible for leading highly complex workplace investigations involving allegations of harassment, hostile work environment, discrimination, and workplace bullying to include coordinating and conducting interviews; collecting and analyzing data; identifying any applicable laws or City policies affected; and writing comprehensive yet concise reports with findings and appropriate recommendations based on outcomes. This position may work closely with the HR Attorney on sensitive matters involving investigations; EEOC charges; unemployment claims; and lawsuits. The Human Resources Consultant II position may facilitate group discussions on employment laws; workplace policies, practices, and procedures upon request. The Human Resources Consultant II provides guidance and interpretation to supervisors and managers on the H-1 Discipline Without Punishment Personnel Policy and reviews related documentation. Also, this position provides guidance to employees on the H-2 Employee Complaint Resolution Personnel Policy. The ability to effectively communicate (verbally and/or in writing) with employees from varied and diverse backgrounds about sensitive subject matter using a high level of Emotional Intelligence and interpersonal skills are critical requirements for this role. This position also consults with employees and departments on ADAAA related matters and assists with exploring reasonable accommodations that will allow employees to perform the essential functions of their jobs. The Human Resources Consultant II position also conducts Exit Interviews with separating employees and provides feedback to Department Directors and the City Manager’s Office (CMO). This position serves on the Threat Assessment Team in both a proactive and reactive manner to reduce and/or minimize security risks to employees and the organization. This position currently requires some in-office work and also allows for remote work depending on business needs.
A successful individual in this role must:
- Have excellent written, verbal and interpersonal communication skills along with high level analytical and critical thinking skills
- Be self-aware and able to successfully apply Emotional Intelligence principles
- Utilize active listening skills, and be thorough and detail oriented
- Be collaborative with a partnering and team mindset
- Have strong organizational skills, and be able to multi-task and prioritize tasks with competing demands
- Be able to demonstrate empathy, sensitivity, and inclusion with a diverse workforce
- Exercise independent judgement to identify and resolve work related problems and challenges
- Work independently and have excellent decision-making skills
- Be comfortable in presenting information in front of small to large groups both face-to-face and virtually
- Maintain a high degree of confidentiality concerning all matters, data, and documents
Hiring Salary Range: $63,307-$84,409 Full Salary Range: $63,307- $105,512 Annually
This job is Exempt and is not subject to the overtime provisions of the Fair Labor Standards Act
Qualifications Minimum Qualifications:
Bachelor’s Degree- 4 or more years of experience leading highly complex workplace investigations involving allegations of harassment; hostile work environment; discrimination; and bullying.
- 2 or more years of experience in facilitating group discussions on employment laws; workplace policies, practices, and procedures.
- Experience using Microsoft Office including WORD, Excel, Outlook, and Teams.
- Experience with the application of the Americans with Disabilities Act Amended Act (ADAAA) and the reasonable accommodations process
- Active PHR or SPHR Certification; or SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP); or equivalent Human Resources certification.
Preferred Qualifications:
- Certified workplace mediator
- Bachelor’s or Master’s Degree in Public Affairs, Public Administration, Human Resources, Human Services or related field.