Housekeeping Supervisor
Employment Type : Full-Time
About Us:
At the StateView Hotel, part of the Marriott Autograph Collection, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the StateView Hotel can mean for you!
The StateView hotel boasts 164 guest rooms, and 8,000 sq ft of event space. Description: The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
- Inspect guest rooms, public areas, & heart of the house for cleanliness.
- Train, motivate, coach, counsel, & discipline staff members.
- Maintain a regularly scheduled cleaning program.
- Prepare weekly schedule.
- Maintain supply and linen inventories.
- Update room statuses in the computer.
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Requirements: Minimum Experience, Education, Skill & Physical Requirements: - High School diploma or equivalent required
- Must be able to read, write, understand and speak the English language
- Previous supervisory experience strongly preferred
- General knowledge of cleaning chemicals and their safety preferred
- Must be able to lift up to 20 pounds and carry up to 10 pounds
- Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
- Strong attention to detail required
- Must be able to work under pressure and simultaneously prioritize multiple projects
- Must be flexible in hours and days worked
- Must be capable of working in a fast paced environment with multiple interruptions
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities