Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems.
ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:
- Enters and prepares the room for cleaning.
- Makes bed, providing fresh, clean sheets.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bed room/floor corridor.
- Responsible for the cleanliness and maintance of his/her work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorized to enter guestrooms for cleaning services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
PREREQUISITES:
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional and personable attitude is required, Ability to work independently. Must be able and willing to work hard and work as part of a team.
Weekend availability Mandatory
Job Types: Full-time, Part-time
Salary: $11.00 /hour
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- Weekend availability
Supplemental Pay:
Work Location: One location