About us
Hampton Inn and Suites Fishers is looking for a part time Night Auditor!
We are looking for an energetic applicant who is looking to join our team!
PRIMARY RESPONSIBILITIES
- Receives shift instructions and drawer from room receptionist and reviews Front Desk Log.
- Counts and verifies bills and coins in drawer.
- Generates current house status and pre-registration report.
- Checks in guests, establishes credit and assigns rooms according to standard operating procedures.
- Verifies guest history information, issues guest room key, and answers guest inquires.
- Answers switchboard, relaying calls and recording messages.
- Checks out guests, finalize folio, collects payment and obtains guest room key.
- Resolves customer complaints, recording specific complaint information.
- Performs all night audit functions and prepares night audit reports. For instance, updates credit card, advance deposit and tax exempt logs.
- Maintains and cleans immediate work area.
- Balances drawer at end of shift and obtains approval to clock out.
- Records significant shift information into Front Desk Log.
- Maintains compliance with company policies, practices, procedures, and safety standards.
- Inspects all conference rooms and common areas each day to ensure security standards are met.
- Reports in a proper uniform, which is cleaned and pressed.
- Performs wake-up calls at designated times.
- Ensures that no guests are exceeding the house limit. If so, he/she is to inform the General Manger.
- Washes, dries and folds laundry during shift according to the Laundry Attendant guidelines.
- Mops the lobby and cleans the windows as needed.
- Other duties as assigned.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Night shift
- Overtime
Education:
- High school or equivalent (Preferred)
Work Location:
Work Remotely:
Work Location: One location