Hotel Night Auditor Details

BMI Hospitality Management - Seattle, WA

Employment Type : Full-Time

Do you want to work for a great company with competitive benefits and salary? The Fairfield Inn & Suites Seattle City Center is a fast-growing company that believes in internal growth and promotions from within. We are looking to hire a friendly and hardworking Night Auditor. If you think you'd be a great addition to our team, please apply!

  • Medical and dental offered effective the 1st of the month following date of hire
  • Employee rates at Marriott hotels worldwide
  • Vacation time accrued based on hours worked
  • Seattle Paid Safe Sick Leave
  • Free parking in downtown Seattle
  • Strong opportunity for advancement

Job Description:

  • Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
  • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
  • Controls and records financial transactions a front desk
  • Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
  • Run all necessary night audit reports
  • Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
  • Maintains a friendly, cheerful, and courteous demeanor at all times
  • Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
  • Aids other associates and departments to contribute to the best overall performance of the department and the hotel
  • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management

Preferred Skills:

  • Strong Computer skills, including Microsoft Office
  • Ability to type 40+wpm
  • Able to learn new web applications
  • Previous customer service experience preferred
  • Strong work ethic
  • Able to stand for extended periods of time
  • Able to lift up-to 20 lbs.
  • Must be able to work weekends and holidays

Posted on : 3 years ago