Hotel Laundry Lead Details

Hotel Laundry Lead

Little Creek Casino Resort - Shelton, WA

Employment Type : Full-Time

Job Type

Full-time

Description

The Hotel Laundry Lead is responsible for cleaning, folding and sorting Hotel linen to the standards set by the Hotel, inventory control, counting and documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• 
  Keep premises of the hotel, concentrating on the interior, in clean and orderly condition and Leads Laundry Room staff.
• Wash, dry, fold and store linens, including sheets, pillow cases, bedspreads, draperies, towels, mats, shower curtains and blankets following company policies and procedures.
• Keep count of everything laundered each day and note this on the housekeeper sheet, when requested.
• Check linens daily for stains that make them unsuitable for use. Keep count of rejected linens.
• Responsible for day-to-day care of laundry equipment.
• Advise Hotel Facilities/Housekeeping Manager promptly concerning maintenance and repairs.

ADDITIONAL DUTIES

• When necessary and assigned, make up Hotel Guest Rooms.
• When necessary and assigned, assist with picking up linens from rooms.
• Responsible for processing of soiled linen on a daily basis. Responsible for maintaining the laundry in a clean and orderly state.
• Provide the highest quality of service to the customer at all times.
• Load and unload washer and dryer.
• Separate terry from linen and wash separately.
• Ensure that all linen and terry is free of stains and tears prior to washing.
• Clean dryer lint screens daily and as needed. Clean exterior of machines daily.
• Sweep and mop the laundry floor daily.
• Maintain laundry carts and racks by cleaning bi-monthly.
• Clean guest rooms during peak periods, as needed.
• Responsible for knowing all events in the property.
• Attend all mandatory meetings and training.
• Maintain confidentiality.
• Display sensitivity to Native American Culture.
• Operate within the parameters of the Little Creek Human Resource Policies, Departmental Policies and all other applicable regulations.
• Other duties may be assigned.

S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES

• NA

Requirements

QUALIFICATIONS:
Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• The ability to communicate in Spanish is helpful.

Mathematical Skills:

• Ability to add and subtract two digit numbers and to multiply with 10's and 100's.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Other:

• Excellent customer service instincts and the ability to work a flexible schedule are necessities, as is the
• Ability to communicate well and clearly in both English and Spanish would be beneficial.
• Some heavy lifting and the use of industrial strength cleaning chemicals are required on a frequent basis.

EDUCATION and/or EXPERIENCE:
Education and/or Experience:

• High School Diploma or GED
• 2 years related experience in a Hotel Laundry / Housekeeping capacity
• OR equivalent combination of education and experience

Certificates, Licenses, Registrations:

• Non-Gaming License issued from the Squaxin Island Gaming Commission

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear.

• The employee is frequently required to use hands to finger, handle, or feel, climb or balance and stoop, kneel, crouch or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to tobacco fumes. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.