Hotel Front Desk Staff and Room Attendants Details

Hotel Front Desk Staff and Room Attendants

Hawthorn Suites Wichita Airport - Wichita, KS

Employment Type : Full-Time

NOW HIRING - All hotel positions for a newly renovated hotel. Stop by if you'd like and see for the renovations for yourself.

Front Desk Staff: We are looking for new staff members to join a hotel team that is committed to the belief that our guests should be provided with a personal and wonderful experience. We are looking for people with a great attitude, customer service, and enthusiasm. The Front Desk Agent/Staff Member should work well with others, be able to multitask, take on assigned tasks.

• Manage online and phone reservations.
• Welcome guests upon their arrival and be gracious during their stay
• Perform all check-in and checkout tasks.
• Communicate with the housekeeping staff to ensure all rooms are clean and ready to accommodate guests.
• Previous hotel experience is not required, but is a huge plus

Room Attendants: Responsible for the overall cleanliness of each guest room assigned with the goal of guest satisfaction at all times.

• Bathrooms - Ensure that all bathrooms are completely cleaned and sanitized from top to bottom per hotel standards
• Bed Standard - All bedding to be made tight, neat and to hotel standard
• General Room – Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities, and ensure all placement standards are met (hangers, curtains, pillows, TV supplies, nightstand supplies, etc.). In addition, report any and all deficiencies to Executive Housekeeper
• Hallways – Responsible for section of all guest hallways and stairwells to include vacuuming, trash and dusting walls
• Bilingual is a plus, but not necessary. When not bilingual, knowledge of how to use translation apps to communicate with other members of the hotel team is essential.

Job Types: Full-time, Part-time

Pay: $25,000.00 - $35,000.00 per year

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Signing bonus

Ability to commute/relocate:

• Wichita, KS 67209: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location