Host/Hostess Details

Host/Hostess

IHOP - Front Royal, VA

Employment Type : Full-Time

Company Introduction:
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and much more. And no matter what menu items our customers order, there’s one ingredient that’s always constant — a smile.
When you work for IHOP restaurants we encourage you to, “Be the pancake you wish to see in the world!” Being a team member allows you to be something more than just a traditional employee. You help create smiles for the future. Join a team that encourages building lifelong friendships and memories.Overview:

.As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Competitive Pay

Flexible Hours

Paid Training

Real Advancement Opportunities

National Restaurant Association Apprentice Program which earns College Credits

Paid Vacation

Regular Performance Reviews with pay increases

Meal Program

Family Meal Discounts

Full Insurance

Bob Leonard Scholarship Program

Paid Holidays

Paid Vacation

Paid Weekly/Direct Deposit

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  Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

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  Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.