Employment Type : Full-Time
Position Summary:
Hospital Security Lieutenant assumes responsibilities of a management nature in directing all security related activities and personnel assigned to his area. They will also be responsible for coordinating activities with other security personnel and agencies.
Duties & Responsibilities:
Provides direct leadership and supervision to all assigned security personnel during the tour of duty to ensure the objectives and responsibilities of Security Services are properly carried out, while conforming and maintaining the Standards of Excellence. Reviews and maintains the quality control over all reports submitted by personnel for their respective shifts for accuracy, legibility and timeliness. Prepares and presents evaluations, disciplinary actions and counseling to the assigned personnel in accordance with PHT Hospital and departmental policy. Conducts inspections to ensure that all equipment and materials used to maintain a secure/safe environment are accounted for and are in operational condition and promptly reports any deficiencies. Represents Security Services for their respective shift, to respond to the requirements of the PHT managers and professional staff ensuring a PHT-wide safe and secure environment. Reports any and all serious incidents to the responsible managers. Attends scheduled staff meetings with all departmental personnel to discuss and resolve operational and administrative problems and to effect a more efficient and economical operation. Recommends and assists in the development and implementation of policies and procedures for the Security Services Department. Attends appropriate educational courses, training and certification programs and seminars to ensure appropriate competency, knowledge and presentation skills as required. Maintains knowledge of current trends and developments in the field of Hospital Security and Safety in order to enhance expertise. Seeks out and takes advantage of all available job related training for career and promotional development. Evaluates training requirements for shift personnel and conducts appropriate on-the-job and remedial training. Coordinates overall training needs with the department Training Supervisor to ensure optimum effectiveness of the Training program. Supports in action and words the approved policies and procedures of the PHT Hospital and Security Services Department. Participates in the development, implementation and evaluation of the continuous Quality Improvement Plan to identify improvement opportunities. Ensures development and implementation of organization-wide and unit specific age-specific, safety, security and infection control standards. Provides leadership through planning, organizing, coordinating, continually monitoring and evaluating the quality of services provided. Ensures that employees respect the rights, privacy and property of others at all times, including the confidentiality of information, according to Administrative Policies and all applicable laws and regulations. Performs all other duties assigned by the Chief as required. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.
Qualifications
Experience:
Generally requires 5 to 7 years of related experience. Paid security related supervisory experience required, or job related supervisory experience in an environment requiring a high degree of public interaction.
Education:
High school diploma is required; Associate's degree in related field is strongly preferred.
License Certification:
American Heart Association (AHA) Basic Life Support (BLS) for Healthcare Providers certification with at least 6 months validity required.
Knowledge Skill Abilities:
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.
Physical Demands:
Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Work Environment:
Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).