Hospital Greeter
Employment Type : Full-Time
Hospital GreeterSinai Grace HospitalGreeter Position Summary The Greeter is responsible for creating a safe and welcoming environment for patients, visitors, and family members in the entry area of the hospital or other medical facility. The Greeter assists patients and visitors with directions, general inquiries, and checking in and out of the hospital. Greeter Duties and Responsibilities- Greet and welcome patients, family members, visitors, vendors, other guests, and employees in a professional manner
- Assist with check in process and monitor patient registration tracking system
- Perform lobby rounding as required to ensure patients are kept aware of wait time expectations
- Assist in resolving real-time patient concerns according to the hospital’s protocol
- Alert nursing staff immediately to any signs of patient distress or equipment malfunction
- Remove visible hazards and/or broken equipment from immediate environment and report problem to hospital staff as appropriate
- Adhere to confidentiality and patients’ rights policy as outlined in the healthcare facility’s HIPAA policies and procedures
- Follow all required policies to avoid the transmission of illness by correctly wearing proper Personal Protective Equipment (PPE), including masks and gloves
- Work independently and as part of the team
- Attend required Premier and healthcare facility training and orientation programs
- Perform other duties as assigned by Premier Parking supervisory team
Essential Functions and Physical Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.- Incumbent must be able to
- Wear all required personal protective equipment (e.g. face mask, goggles, latex/non-latex gloves, etc.) throughout the shift
- Stand for up to six (6) consecutive hours
- Communicate effectively in written and spoken English with team members and customers
- Incumbent must be free of any contagious illness and must comply with health screening requirements of the healthcare client
Position Qualifications Skills and Abilities- Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information.
- Ability to work effectively within role independently and with other team members.
- Ability to organize and complete work in a timely manner.
Education and Experience- High School Diploma or GED, if required by the healthcare facility
Other Requirements- Must be at least 18 years of age
- Must be able to work a flexible schedule including nights and weekends
- Follow appropriate grooming standards; required to wear a uniform at times
- Must meet healthcare facility’s pre-assignment and medical requirements
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle or feel. The employee is frequently required to reach and may be frequently required to sit. The employee is occasionally required to walk and stoop, kneel, andcrouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.The employee may be required to remain in a stationary position for an extended period.