Healthcare Insurance/Billing Customer Service Agent Details

Healthcare Insurance/Billing Customer Service Agent

SYKES - Wise, VA

Employment Type : Full-Time

**REMOTE OPPORTUNITIES AVAILABLE**

Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us in our Healthcare line of business to manage inbound customer service inquiries at our Wise location! You’ll shine in this role if you at least 1 year of previous customer service experience and a passion for helping people. You’ll interact daily with customers via phone to assist with Insurance/Billing inquiries and provide technical support, as needed. The best part… you’ll work in a fun, team environment at SYKES Wise!

Work with us and you’ll enjoy:

• Full-Time Schedule (40 hours/week)
• $13.00 hour + Bonus Opportunities (up to $15.00/hr)
• 100% Paid Training
• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
• Paid time off
• 100% free college tuition program through the University of Arizona's Global Campus (online) after just one year of employment!

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old
• Strong Customer Service skills
• Minimum of 1-year experience in a call center or customer service environment
• Healthcare/Insurance experience preferred, but not required

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Work Location: One location