Employment Type : Full-Time
Company Description Shift: Varies depending on position. Days, evenings, weekends, and/or holidays may be required. The Health Worker 2 (Interpreter Services) performs other related duties as assigned/required. Working Conditions: Some positions may require employees to work directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions and/or heavy lifting. SPECIAL CONDITIONS 2. One year of verifiable experience working as a Medical Interpreter; OR 3. Possession of a Certificate of Completion of a Medical Interpreter educational program from an accredited college or university; OR 4. Possession of a national certification in Interpreting from the Certification Commission for Healthcare Interpreter (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI); OR 5. Possession of a Bachelor’s Degree or higher in Interpreting or Translation and Interpretation from an accredited college or University; AND 6. Bilingual in English and various other languages (e.g. Spanish, Mandarin, Cantonese) Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for minimum qualification #1. One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. Verification of Experience: Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Any experience or education field that lists see resume will not be considered. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Minimum Qualification Supplemental Questionnaire (MQSQ) Written Examination (Weight: 100%) A passing score must be achieved on the written multiple-choice examination in order to continue in the recruitment process. Successful candidates will be placed on the eligible list in rank order according to their written examination score. The Multiple-Choice Test Preparation Manual, designed to provide tips and guidance on how to prepare and take multiple-choice examinations, can be obtained at: http://sfdhr.org/sites/default/files/FileCenter/Documents/18426-Multiple%20Choice%20Test%20Prep%20Manual.pdf The duration of the eligible list resulting from this examination process will be twelve (12) Additional information regarding Employment with the City and County of San Francisco: HOW TO APPLY Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Juliette Soto at Juliette.Soto@sfdph.org or (415)554-2915. All your information will be kept confidential according to EEO guidelines. CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
The San Francisco Department of Public Health is accepting applications for class 2586 Health Worker 2 (Interpreter Services) to function as a Medical Interpreter for the Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), Interpreter Services Department. Positions are located at various locations at ZSFG.
The eligible list resulting from this Class Based Test (CBT) announcement will be used to fill future vacancies in this class and specialty for the duration of the eligible list.
Job Description
Under supervision, the Health Worker 2 (Interpreter Services) performs a wide variety of paraprofessional duties in a service program of the Department of Public Health. The Health Worker II (Interpreter Services) is responsible for providing language assistance to non-English and limited English speaking clients who are seeking health care or are visitors at various San Francisco Department of Public Health facilities. The essential duties include:
Qualifications
Experience:
1. One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure; AND
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. http://sfdhr.org/getting-job#verification
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Applicants will be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) at any point in the recruitment process. The MQSQ will be emailed to the address listed on the applicant’s online job application. Applicants must complete and submit the MQSQ as directed in the time frame indicated to continue in the recruitment process. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Candidates who meet the minimum qualifications will be invited to participate in an in person written multiple-choice examination designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review.
Language Proficiency Exam:
Candidates deemed qualified who meet the special condition target language must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Additional Information
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, an eligible list shall be made available to public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
months and may be extended with the approval of the Human Resources Director.
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Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
Desire to work with, relate to, serve, and support a diverse workforce and patient population.
Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.