The Acute & Forensic Behavioral Health team at the Psychiatric Crisis Center is looking for a creative and compassionate individual to join our supervisory team. We work with a wide variety of individuals in crisis or transition in their lives to deliver hopeful and positive outcomes. Our dynamic team oversees multiple programs that are constantly working together to empower people in our community, who are often caught in difficult lifestyles, to connect in meaningful ways to stable outpatient services. Together, we can help people access services, build support networks, and enrich their lives.
GENERAL STATEMENT OF DUTIES
Provides leadership and manages limited scope of services within one small to mid-sized service area or one large program area within the behavioral health and human services divisions. Responsibilities may include supervision of other clinical supervisory staff, program staff as well as financial and operational performance of the service or program.
SUPERVISION RECEIVED
Works under the general supervision of a Health Program Manager or Program Supervisor who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.
SUPERVISION EXERCISED
Exercises full supervision for clinical supervisory, professional, technical and support staff. May also supervise interns and volunteers.
Typical Duties - Duties include, but are not limited to the following
- Responsible for direct services including, monitoring customer service delivery and work processes; ensures compliance with payer requirements; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters. Provides input on program development.
- Provides administrative support to service area; monitors and approves leave time; initiates personnel actions, purchasing; addresses risk management/employee safety; implements county and department policy. Ensures that any communication from their service area, representing the Health Department, is of a professional nature.
- Provides personnel and performance management, including staff recruitment and hiring; new employee orientation and training; performance evaluation; staff development, clinical supervision through case staffings and feedback to staff, and initiates progressive discipline. Tracks client service data, including fidelity measures, utilization, family satisfaction, and outcomes. Identifies service gaps. Conducts chart audits, reviews and approves mental health assessments and treatment plans. Assists in monitoring contract/grants performance to assure compliance with requirements including developing service reports and proposals. Assists in providing community interface including outreach for meetings requiring coordination of care. Assists in balancing service cost with service needs. Responsible for assisting with reporting and monitoring of revenues and expenditures. Reports this information to the Program Supervisor.
- Provides for team development, focusing on how team members work together. Facilitates conflict resolution among team members. Demonstrates the ability and willingness to resolve personnel conflicts in an effective and helpful manner. Assists in developing good working relationships with union representatives.
- Effectively manages change by acting as a “lead change agent” with teams. Confronts teams as opportunities rather than obstacles. Maintains a positive attitude with firm and decisive leadership that conveys a clear direction of services, involving staff input and inspiring confidence and trust.
- Assists in communication and coordinating services with other agencies; acts as Health Department representative on interagency committees; provides liaison with state agencies, develops partnerships; coordinates services across agencies and markets services.
- Other job duties as assigned by your supervisor.
- Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
- Possession of a master's degree in a specific, professional field related to the position, and three (3) years of responsible, professional experience in the field related to the position, including two (2) years in a supervisory capacity; OR
- Any satisfactory equivalent combination of education, training and/or experience relevant to the position.
NECESSARY SPECIAL REQUIREMENTS
- Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.
- Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/.
- Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.
- The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
- This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
- This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
- This assignment is not represented by a union.
- This is a full-time position, which is not eligible for overtime.
- Typical Work Schedule: Friday through Sunday, 11:00 am - 10:00 pm, with flexibility depending upon the needs of the department and program.
KNOWLEDGE, SKILLS AND ABILITIES
Working knowledge of principles and practices of individual and group counseling; case management methodology; behavioral modification; analysis and assessment; evidence based practices and implementation of interventions of treatment and protocols; principles of clinical ethics, confidentiality and privacy; community resources and referral services; techniques in clinical supervision; and service monitoring practices. Principles in related health services; State of Oregon Administrative Rules related to specialized health service area(s); public health administration; health integration practices; supervision and performance management.
Skills to apply service and treatment theories related to specific behavioral/mental health field(s) within various levels of skill, difficulty and complexity; diagnose, evaluate and implement treatment plans and monitor client progress toward established goals; analyze, evaluate and treat social, psychological, and physical factors affecting clients and their families; negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing.
Ability to perform independently in a fast paced, team based environment; lead and supervise other clinical supervisors and lead staff; interpret and apply pertinent provisions of Federal, State and County statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; support continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; moves about the work area; climbs 1 floor of stairs; lifts up to 20 lbs.; carries up to 5 lbs.; speaks clearly and audibly; reads a 12 pt. font; hears a normal level of speech; on rare occasion will work in uneven areas.
Job Type: Full-time
Pay: $5,607.33 - $7,512.27 per month