Guest Services Representative Details

Wing Zone | Faith Brands Inc. - McAllen, TX

Employment Type : Full-Time

GUEST SERVICE REPRESENTATIVE

Each Employee Must:

  • Be eligible to work under all Federal, State, and Local laws.
  • Be neat and well groomed.
  • Be pleasant and have an upbeat personality.
  • Be dependable, reliable and prompt.
  • Be able to work as a member of a team.
  • Has good and verifiable references.
  • Be accommodating to the demands caused by fluctuations in business.
  • Has a good attitude and work habits.
  • Has a valid driver's license, adequate car insurance and a clean driving record if he / she conduct errands or makes deliveries for the company.

GSR (Guest Service Representative) Qualifications (If sales volume dictates):

  • Sincerely enjoys working with Guests.
  • Be eager to assist Guests.
  • Has a sense of urgency.
  • Has a friendly personality.
  • Possess good communication skills.
  • Has complete knowledge of POS Order Taking procedures.
  • Be able to operate the POS system quickly and accurately.
  • Be able to handle cash quickly and accurately.


GSR Duties:

  • Answers phones and takes orders.
  • Greets and thanks Guests.
  • Takes orders for walk-in Guests.
  • Gets drinks for orders (if applicable).
  • Rings all orders into POS System.
  • Performs prep work.
  • Helps where needed.
  • Keeps counters and Guest area clean.
  • Handles Guest complaints, order concerns, and other requests quickly and in a friendly, positive, and non-confrontational manner
  • Helps where needed.


Brand: Wing Zone
Address: 1101/1103 W Business 83 Mcallen, TX - 78501
Property Description: TX100241 McAllen
Property Number: TX100241

Posted on : 3 years ago