Looking for great customer service.
We are currently looking for someone who is a fast learner. The job entails greeting all of the walk-ins customers along with answering the phone and directing them to the desire area.
- Performing all check-in and check-out tasks
- Informing customers about payment methods and verifying their credit card data
- Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests' accounts
- Computes bill, collects payment, and makes change for guests
- Makes, confirms, and cancels reservations
- Posts charges such as laundry, faxes, copies to guest room ledger
- Must be knowledgeable of all in-house services and be able to assist customers when questioned.
- Room directions along with hotel outlets along with hours of operation must be explained to all customers.
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Types: Full-time, Part-time
Salary: $11.00
**We are looking for prospective candidates with open availability (preferably with no other employment obligation). Candidate must be available to work anytime between the hours of 7a-11pm. Also, if you're looking to work Night Audit a couple nights a week (11pm-7am), please apply.**
(PREFERABLY CANDIDATE WITH NO OTHER OBILIGATION). IF THIS SOUNDS LIKE YOU PLEASE APPLY. ***
NO PHONE CALLS PLEASE
Job Type: Part-time
Pay: $11.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location:
Typical start time:
Typical end time:
Work Remotely: