Guest Service Agent Details

Guest Service Agent

Crowne Plaza - Warwick, RI

Employment Type : Full-Time

The Crowne Plaza hotel in Warwick, is looking for a guest services agent who will act as a front desk/ concierge/shuttle driver. The candidate we are looking for would need to be comfortable in checking guests in/out but also jumping in the shuttle when needed.

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. The candidate we are looking for would help facilitate excellent guest satisfaction scores.

Scheduling flexibility is a must. Shifts can be a mix of 7am-3pm or 3pm-11pm. The candidate would need reliable transportation to and from for both shifts.

Covid-19 has effected the hospitality industry very hard, we are looking for someone who understands we need to "wow" any business that comes through our doors! If this is you--apply!!

Job Type: Full-time

Pay: $13.00 - $13.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Hotel front desk: 1 year (Preferred)

License/Certification:

• Covid-19 vaccine? (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location