Guest Room Attendant Details

Guest Room Attendant

KMG Hotels - Kansas City, MO

Employment Type : Full-Time

Room Attendant Hampton Inn Kansas City WOF.

About the Job:Cleans and stores hotel linens in a timely, organized manner to ensure that the hotel’s laundry and linen needs are met.

Primary Responsibilities:

• Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil. Inspects all laundry and linens and records all damaged or stained items.
• Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
• Folds clean linens and stores as appropriate. Operates linen feeder, sheet folder, towel folder, and table linen ironer machines.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

• Organizational skills.
• Attention to detail.
• Interpersonal skills.
• Knowledge of standard and circumstantial laundering techniques.
• Thorough and flexible worker.

• Will be required to work weekends and holidays.
• Will be required to use common household chemicals.
• Will be required to work in a fast-paced environment.

• Reports to: Director of Housekeeping, Housekeeping Supervisor.

Koshiya Management Group HotelsKMG HOTELS was founded in 2000 in New York State Laws. KMG HOTELS is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company.Today, KMG owns and operates eighteen hotels, representing various franchises like Marriott, Hilton, Starwood, Inter Continental Hotels Group & Choice Hotels International. Several other properties are under development, with more projects scheduled in the near future. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels.Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 500 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.