Guest Room Attendant Details

Guest Room Attendant

Xanterra - Grand Canyon, AZ

Employment Type : Full-Time

Overview
$12.40/hour

Join our team at Grand Canyon National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Grand Canyon National Park, you will get all three! No matter what your jobs is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, The Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top notch hospitality.

JOB SUMMARY: Clean guest accommodations according to established standards.

As our employee, you receive extremely affordable employee housing, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Grand Canyon National Park, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!

Responsibilities

• Daily cleaning of assigned section of guest accommodations to trained standards, to include making beds, cleaning bathrooms, dusting, amenities, recycling/composting, removing dirty linens and completing closing duties.
• Ensures guest rooms are “guest ready” when cleaning is completed.
• Perform duties required to maintain cleanliness or safety for employees and guests including public or outdoor spaces, sweeping, shoveling snow, etc.
• Wear required personal protective equipment or weather appropriate attire for work in all four (4) weather seasons/conditions.
• Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
• Maintain security of assigned keys, and guest property in both vacant and occupied rooms.
• Strictly follow all company and departmental policies & procedures, including Lost and Found procedures, chemical/cleaning safety policies.
• Maintain safe body mechanics and a safe work zone while working. Participate in morning stretch program to ensure a safe working environment and report any unsafe conditions immediately.
• Report to Inspector or Housekeeping Manager any concerns in the workplace, concerns with policies/procedures/safety or request for repairs.
• Adhere to all Sustainability programs as trained.
• Other duties as assigned.

Qualifications

• Able to meet all physical requirements of the job, which include repetitive motion of all extremities and the back including continual kneeling, bending, twisting, lifting, pushing and long periods of standing/walking.
• Ability to maintain high quality of work & high energy while take more than 15,000-20,000 steps per work day at an elevation of 7,000 ft.
• Must have good communication and interpersonal skills with the ability to interact with and project the image of professionalism, friendliness and willingness to provide personalized service to our varied customer base.
• Ability to balance and prioritize multiple tasks while remaining organized and efficient.
• Maintain the company’s Core Values and Mission Statement in every day work and project this level of service to our guests.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.