Greeter/Maitre D Details

Greeter/Maitre D

Shilling Canning Company - Washington, DC

Employment Type : Full-Time

$7-$10/hour plus tips

Job Details

WHO WE ARE:

At Shilling Canning Company, a restaurant by Chef Reid Shilling, our professional management and front of house team, brings experience, skills and dedication to match those of the kitchen. Each team member shares our belief in the power of respect.

Our service is honest, warm, professional, welcoming, friendly and detail-oriented. Our team smiles because they are happy to cook, and because the quality of our ingredients is pristine and our sourcing and execution is impeccable. There is value in everything we offer and integrity in what we recommend and how we deliver it.

At Shilling Canning Company we focus on local sourcing and careful consideration for how food is prepared, cooked, and served. All proteins are butchered in house, seafood is carefully selected from local fishermen and vendors, soups and sauces are based on the restaurant’s own stocks and artisan breads are baked fresh on-site daily.

Shilling Canning Company is seeking full time Greeter/Host candidates with a great attitude, energy and dependability.

Key Requirements:

• Regular and on-time attendance
• Open availability. Must be able to work evenings, weekends and holidays
• Excellent communication skills
• Prior experience working as a greeter is a plus
• Must be able to do some heavy lifting

Responsibilities:

• Greets all guests with a warm smile, leads them to their seats, and provides guests with menus.
• Prepares the greeter station for nightly service & keeps it organized throughout service.
• Keeps servers and management informed about any special requests or notes on reservations.
• Answers the phone, taking reservations, and fielding general questions about Shilling Canning Company.
• Maintains knowledge of menu items.
• Handles all guest concerns and complaints in a professional manner and further communicates these to the management team.
• Thanks and says goodbye to guests on their way out. Clears and resets the table for the next guests.
• Calls guests to confirm reservations
• Performs other job-related duties as assigned

Specific Job Skills, Knowledge and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Poise, a positive attitude, and the desire to work as part of a team.
• Warmth and friendliness as the first and last person guests interact with.
• Passion for creating an exceptional guest experience.
• The ability to multi-task and function in a fast-paced work environment.
• Willingness to learn and grow.
• Basic computer skills.

Reasons to join our team include:

• Flexible hours

• Room for advancement

• Employee discounts

Shilling Canning Company is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Job Type: Full-time