Employment Type : Full-Time
FirstEnergy at a Glance FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. The General Supervisor, is responsible for leading front-line supervisors and managing the overall performance of billing operations for their designated area (OH, WV, NJ). The position includes a focus on the growth and development of the billing team, collaboration with peers across two other billing operations centers, driving efficiencies and process improvements, while working with many key stakeholders. The selected individual will coach and monitor all areas of employee development, including training and performance management. The General Supervisor will model FirstEnergy's core Values and Behaviors to lead and inspire others to achieve success in their role. The position requires strong collaboration with the other Billing groups, as well as with other key stakeholders. The Supervisor role requires candidates to be highly organized and demonstrate effective use of time. The position reports to the Manager, Back Office Billing and is located in Akron, Oh. Responsibilities Include: Qualifications Include: FirstEnergy Human Resources Team
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
About the Opportunity
This is an open position with FirstEnergy Service Co., subsidiary of FirstEnergy Corp. [FEU]
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt