General Manager Details

General Manager

MODWASH - Hixson, TN

Employment Type : Full-Time

About Us:

ModWash is defined by our unique culture – one that rewards high impact, encourages personal growth, and participates in the community. We are looking for leaders/team members that want to create a special place to serve our customers and build an industry-leading car wash company.

We are currently looking for a self-motivated and results-driven General Manager.

Job Description:

General Managers are the driving force behind our express car wash operation. The main goal for this position is to provide strong leadership and motivation to a team operating in a fast-paced environment while upholding the ModWash standard of a fun, safe, clean, efficient, and friendly experience for our customers. This position has a high potential for advancement as the company executes its growth strategy, so if you are a go-getter, enjoy interacting with customers, are interested in leading people and thrive being around cars and technology, this is the role for you.

Essential Functions:

• Ensure customer satisfaction with every wash
• Create and maintain a fun, team-oriented workplace
• Grow the customer volume by driving sales and profitability for the wash
• Recruit, hire, train and coach team members
• Monitor care and maintenance of all wash equipment and tools
• Perform cash handling duties, including deposits, audits, and reconciliations
• Monitor inventory and supplies
• Maintain accurate HR records and timekeeping reports
• Monitor and control all labor, utility, and chemical costs
• Participate in weekly communication calls
• Handle and resolve any customer issues or complaints that arise
• Delegate responsibilities to the Assistant Team Leader and other team members
• Assume full profit and loss responsibility for the location
• Communicate operational performance to management

Requirements:

• Excellent verbal and written communication
• Strong organizational skills and ability to prioritize
• Passionate about creating genuine connections with team members and providing excellent customer service to guests

Physical Requirements:

• Ability to be active and outdoors in varying temperatures and weather conditions
• Ability to be on your feet for long hours at a time
• Ability to lift 25lbs

Education:

• Must have a high school diploma or an equivalent
• 4 year college degree preferred (but not required)
• 4+ years in a leadership position is strongly preferred
• Prior P&L responsibility is preferred
• Basic information technology and computer skills
• Some mechanical knowledge is preferred, but a willingness to learn is a must

Job Type:

• Full-time

ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Upon offer, selected candidates are required to complete a pre-hire background check and I-9 verification.