Andy's Frozen Custard is NOW HIRING for a General Manager! Must have evening/night availability.
**Up to $60,000/year**
Benefits to Store Managers:
Full-Time Employees:
- Paid Time Off
- Highly Competitive Compensation
- Free Custard and Employee Discounts
- No Early Mornings, Flexible Work Schedules
- Career Advancement Opportunities
- Fun, Fast Paced Work Environment
Qualifications & Requirements of Store Managers:
- Must have 3-5+ years of proven management experience in the food service industry or leadership role in related industry
- Must be at least 21+ years of age
- Must have reliable transportation
- Must be able to work all shifts, including nights and weekends
Required Knowledge, Skills and Abilities of Store Managers:
- Ability to manage effectively in a fast-paced environment
- Interpersonal skills
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Strong operational skills in a customer-service environment
- Strong problem-solving skills
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
Key Responsibilities of Store Managers:
Responsibilities and essential job functions of Store Managers include but are not limited to the following:
- Demonstrate a calm demeanor during periods of high volume or unusual events
- Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service
- Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
- Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
- Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
- Monitor and manage store staffing levels
- Communicate clearly, concisely and accurately in order to ensure effective store operations.
- Solicit customer feedback to understand customer needs
- Utilize management information tools and analyzes financial reports to identify trends and issues in store performance
- Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance
Physical Requirements of Restaurant Management:
- Constant standing/walking
- Occasional pushing, pulling, lifting or carrying up to 50 lbs independently and safely
- Occasional ascending or descending ladders, stairs, ramps.
- Constant computer/POS Register and fountain equipment usage.
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
- Constant reaching, turning, and performing precision work around fountain area
- Constant talking, expressing or exchanging ideas by means of the spoken word
- Constant clarity of vision at near and/or far distances
Andy’s Frozen Custard is an equal opportunity employer.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
Physical Setting:
- Quick service & fast food restaurant
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
Education:
- High school or equivalent (Required)
Experience:
- food service: 1 year (Required)
- supervisory: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location